Senior Human Resources Assistant Job Vacancy in Kenya - International Organization for Migration

Position Title: Senior Human Resources Assistant

Open to Internal and External Candidates

Position Title : Senior Human Resources Assistant
Vacancy Number : VN/IOMSO/006/2023
Duty Station : IOM Somalia in Nairobi, Kenya
Classification : General Services Category, Grade G6
Type of Appointment : One Year Fixed Term, with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 05 June, 2023
Established in 1951, IOM is a Related Organization of the United Nations, and as the
leading UN agency in the field of migration, works closely with governmental,
intergovernmental and non-governmental partners. IOM is dedicated to promoting
humane and orderly migration for the benefit of all. It does so by providing services
and advice to governments and migrants.

Under the overall supervision of the Head of Resources Management and direct
supervision of the Human Resources Officer in Nairobi Support Office and, in
collaboration with relevant units at Headquarters and the Administrative Centres, the
successful candidate will take leading role in planning, organizing and coordinating
the activities of the human resources unit and administrative functions of the Mission
and its sub-offices. In particular he/she will;

Core Functions / Responsibilities:

  1. In coordination with the HR Officer, coordinate the Human Resources
    Management function in the mission including its sub-office in accordance
    with the Organization’s policies, procedures and practices. Assist HR
    Officer and COM on interpreting and implementing IOM’s policies, rules and
    regulations, as well as standards and techniques taking into account the
    Mission’s activities.
  2. Participate in evaluation of staffing needs in the Missions and assist in
    coordination of recruitment processes (staff and non-staff positions),
    IOM is committed to a diverse and inclusive work environment. Internal candidates are
    eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are
    considered as first-tier candidates. including but not limited to, providing guidance to hiring managers on preparation of Post Descriptions, drafting and posting Vacancy Notice/Special Vacancy Notice/Call for Applications, screening and shortlisting applications, drafting interview protocols, preparing and administering written tests, taking part in interview panels as assigned, drafting candidates assessment forms, conducting reference checks, preparing job offers, administering recruitment mailbox, etc.
  3. Carry-out and coordinate pre-employment activities such as preparation of Entry on Duty (EOD) documentation and collection of supporting documentation, coordination of EOD medical exams and follow-up with Health Insurance Medical Service (Manila or Panama) on medical clearance, coordinate enrollment in insurance plans as appropriate, coordination and delivery of induction sessions, arrangement for security briefing, etc.
  4. Perform assigned role(s) in PRISM HR paying special attention to data consistency and accuracy; input, maintain and verify data based on approvals and supporting documentation; verify eligibility for allowances and other benefits, monitor and follow up on contractual situation and entitlements, and initiate and coordinate prompt actions; generate, edit and review reports, contract extensions, personnel actions and other related documentation.
  5. Facilitate the preparation of monthly payroll and payment of staff and non-staff and related administrative actions.
  6. In coordination with HR team, monitor timely preparation and renewal of all types of contracts and the administration of entitlements, including for non-staff such as consultants, interns, hourly contracts and TPC.
  7. In coordination with HR team, monitor attendance and leave administration; generate, edit and analyse leave-related reports; respond to questions concerning leave administration; guide staff on request and approval procedure in PRISM.
  8. Carry-out and monitor a wide range of Human Resource actions including but not limited to preparation of documentation for separation, classification, reclassification, promotion, disciplinary cases and coordinate with the Regional Office, Administrative Centers and Human Resource Management in Geneva as appropriate.
  9. Prepare, coordinate and monitor all reports on personnel matters and submit timely to concerned parties; draft and review routine correspondence, letters, certifications, etc.; create and maintain a systematic way to archive Human Resources documents (electronic and hard copies). Update and maintain electronic and physical archiving systems in the unit including personnel files with all supporting documentation, recruitment files, Human Resources policies, regulations, guidelines and manuals, internal controls, etc.
  10. Monitor compliance with the Performance Evaluation System and advocate for timely completion of the performance management process in line with organizational deadlines; follow-up with staff and supervisor as needed; facilitate compliance by providing technical guidance on the use of the system.
  11. In coordination with HR team, liaise with Finance Unit on delivery of benefits/privileges to international staff in the field such as DSA, Danger Pay, rest and recuperation travel, settling grant etc.
  12. Plan and coordinate the organization of Human Resources events including staff development and training activities in coordination with the Staff Development and Learning Unit and maintain updated records. Participate in assessments of staff training and development needs.
  13. Provide information to staff on their entitlements and responsibilities in line with IOM regulations, instructions and procedures. Respond to standard and more complex inquiries and refer the most sensitive ones as appropriate.
  14. Identify areas for improvement and highlight them to the supervisor; provide inputs for new procedures to complement or to adapt existing ones taking into consideration the specific needs of the office. Assist in analyzing and resolving sensitive cases by collating background information, preparing summaries and sharing best practices. Provides comments on interpretation.
  15. Participate in inter-agency Human Resources related working groups as assigned.
  16. Provide guidance and training to and coordinate and monitor work of new/junior staff in the unit.
  17. Perform other related duties as assigned.
    Required Qualifications and Experience
    • Bachelor’s degree in Human Resources, Business Administration, Psychology or related field from an accredited institution with minimum of four years of relevant professional experience; or
    • High School diploma with six years of relevant experience.

    • Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage;
    • Professional and management experience in Human Resources covering: Recruitment, Salary and Benefits Administration, Training and Development, HR Information Systems, preferably in an international organization.
    • Familiarity with UN common system or similar systems.
    • High level of computer literacy. Good knowledge of MS Office specially EXCEL.
    • Knowledge of HR information system (SAP, Oracle, etc.) a distinct advantage.
    • Attention to detail, ability to organize paperwork in a methodological way, and meet deadlines;
    • Discreet, details and client-oreinted, patient and willingness to learn new things;
    • Mature individual, able to work independently; ability to work under pressure with minimum supervision;
    • High level of computer literacy. Good knowledge of MS Office specially EXCEL.
    • Knowledge of HR information system (SAP, Oracle, etc.) a distinct advantage.
    • Attention to detail, ability to organize paperwork in a methodological way, and meet deadlines;
    • Discreet, details and client-oreinted, patient and willingness to learn new things;
    • Mature individual, able to work independently; ability to work under pressure with minimum supervision;
    • Demonstrated ability to maintain accuracy and confidentiality in performing responsibilities.
    • Strong interpersonal skill, ability to work in a diverse team, flexible and quickly adapt to new/different environment.
    For all applicants, fluency in English and Kiswahili are required (oral and written).
    Fluency in Somali is an advantage.

Required Competencies
• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 2
• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.
Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

How to apply

How to apply:
Interested candidates should submit CV and a cover letter indicating the Special Vacancy Notice Number (SVN No.), Position Title and the Duty Station with three professional referees and their contacts (both email and telephone) to:
No Fees: IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training, or other fee).

Posting period:
From 23.05.2023 to 05.06.2023

Only shortlisted applicants will be contacted.



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Program Specialist Consultancy Opportunity in Nairobi, Kenya - US Institute of Peace

Program Specialist, Kenya - PROGR002157-00001

Who We Are

Peace is our commitment. The United States Institute of Peace represents the American people’s shared values and commitment to peace worldwide. We know that Peace is Security – it advances both U.S. and international security by preventing, managing, and mitigating violent conflict.

We are an independent, non-partisan institution and are actively engaged with peacebuilding efforts worldwide. Together we tackle the most challenging problems and hold fast to the possibility of a more peaceful world. To learn more about USIP programs and job openings, go to

If you have a passion for making the world a better place and want to have a front-row seat on the world stage, USIP is the place for you.


The Program Specialist (PS)- Kenya provides in-country programmatic and administrative coordination and support for the Border Security Training Program (BSTP). In coordination with the Senior Program Officer-Kenya and the Program Team at HQ, the PS will also provide research and writing, deliver training and coordinate activities, and represent USIP at all partner training for quality control and to provide oversight.

The Program Specialist reports to the BSTP Senior Program Officer-Kenya on the Curriculum and Training Design team (CTD). The CTD team creates and implements rigorous and sustainable transformative learning processes that strengthen the capacity of individual and institutional partners to build peaceful, just, and inclusive societies. CTD is part of the Gandhi-King Academy.

This is a Full-Time, one-year term contract position through June 30, 2024, based in Nairobi, Kenya. The contract can be renewed for a second year pending good performance, funding, and business needs.

This is a Personal Services Contractor position for a host-country (Kenya Foreign National) contractor.


Program Support
* Oversee in-country training coordination and implementation, working closely with USG and Kenyan partners.
* Attend all in-country training to provide oversight and logistical support.
* Work closely with partners to ensure vetting lists and other training-related documents required for training are submitted on time and in the correct format.
* Deliver BSTP training in Kenya as needed.
* Provide mentoring and coaching support to partner trainers through training-of training processes.
* Support in-country M&E efforts, including data collection (administering surveys and conducting interviews).
* Contribute to the development and updating of both internal and external BSTP program documents (e.g., web content, project pages, special reports, fact sheets, after action reports, quarterly reports, etc.).
* Provide training reports to guide the Program Team in improving upon the training.
* Support Kenyan institutional partners in preparing for USIP training and coordinate training execution with partners (e.g., following up to make sure officers have been mobilized for training, making sure that training rooms are allocated, etc.).
* Track security-related issues for travel and mobility between Nairobi and training sites, updating the HQ Program Team in advance of all in-country activities.

Event Development and Planning
* Support the design and manage the implementation of private and public events in Kenya, liaising and coordinating with internal HQ staff, and external partners and guests.
* Draft promotional and informative descriptions of events and event literature for USIP staff, funding partners, and external guests.


* Bachelor’s degree in peacebuilding, development or related field.
* Four (4) or more years related experience.
* Two (2) or more years of conflict-related programmatic experience required.
* Experience facilitating training content on conflict resolution, identity, gender, community engagement, and related topics.
* Experience organizing and implementing trainings, conferences, and meetings and coordinating domestic and international travel arrangements.
* Strong interpersonal skills with the ability to work collaboratively with a variety of teams and partners.
* Experience working with security sector actors and community-based organizations preferred.
* Competence and experience in program administration
* Proficiency in English.
* Excellent research and writing ability; strong organizational skills; and ability to work independently and collegially.
* Excellent computer skills, especially in word processing and internet navigation.
* Strong networking skills and capabilities.
* Strong time management skills with the ability to prioritize work, multitask, and meet deadlines.
* Strong skills in Microsoft Office Suite, particularly Word, Outlook, and Excel, are required.

All USIP contract and employee positions are contingent upon the favorable completion of a suitability background investigation.

To be considered for this position, please submit a complete application package consisting of:

  1. Completed employment application, including titles, dates of hire, and salary requirements.
  2. Cover letter
  3. Resume

For questions about this position, please email Do not send resumes or attachments to this email address.

Only those applicants that are selected for further discussions will be contacted.

No Phone Calls. Interviews will be scheduled by appointment only.

USIP is an equal opportunity employer. It is the policy and practice of USIP to offer equal employment opportunities to all qualified applicants and employees without regard to race, color, age, religion, national origin, sex, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, HIV/AIDS status, political affiliations or belief, pregnancy, or any other characteristic protected by law.

How to apply

To apply for this position, please use the following URL:



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Human Resources & Operations Officer Job Vacancy in Kenya - The African Academy of Sciences

Position Title: Human Resources & Operations Officer

Organisation overview

The African Academy of Sciences (AAS) is a non-aligned, non-political, not-for-profit pan African organisation headquartered in Nairobi, Kenya, whose vision is to see transformed lives on the African continent through science. Our tripartite mandate is recognising excellence through the AAS’s highly prestigious fellowship and award schemes, providing advisory and think tank functions for shaping Africa’s Science, Technology, and Innovation (STI) strategies and policies and implementing key STI programmes addressing Africa’s developmental challenges. The current strategy for the AAS focuses on five strategic focus areas: Environment and climate change, health and wellbeing, natural sciences, policy and governance and social sciences and humanities. The AAS’s mission is to leverage resources through excellence and thought leadership for sustainable development.

Role overview

AAS seeks a Human Resources & Operations Officer to join the HR & Operations department, the team responsible for people management at the AAS. He/she will assist with employee integration, health, safety and welfare, handling staffing issues up to separation and other operational issues within the AAS.

Duties and responsibilities

  • Provide counselling on policies and procedures
  • Support the development and implementation of HR initiatives and systems
  • Being actively involved in the recruitment by preparing job descriptions in liaison with departmental heads, posting job adverts and ensuring the hiring process is transparent and within policy guidelines
  • Provide clerical and administrative (operational) support to AAS employees
  • Compiling and updating employee records (hard and soft copies).
  • He/she will act as the liaison between HR and employees, ensuring smooth communication and prompt resolution of requests and questions.
  • Coordinate HR projects (meetings, training, surveys etc) and take minutes.
  • Manage employee pension and benefits administration
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc).
  • Deal with employee requests regarding human resources issues, rules, and regulations.
  • Conduct internal and coordinate external trainings with facilitators
  • Coordinate communication with candidates and schedule interviews.
  • Conduct initial orientation to newly hired employees.
  • Uploading the (HRIS) data for accuracy and updating it from personnel files for completeness and accuracy ensuring employee database is updated.
  • Collate required competency, experience, and individual staff qualifications from the personnel files.
  • Reorganizing the staff files as directed and retagging in a retrievable manner.
  • Assist in scanning of the personnel documents that will be used in the document management system (DMS) currently being implemented by ICT.
  • Updating the staff files with all the DocuSign Documents and Other Documents.
  • Updating the AAS staff Master List to ensure completeness and accuracy.
  • Updating the AAS Master Leave Register ensuring accuracy.
  • Any other duties that may be assigned to you.

Qualifications and competencies

  • Bachelor’s degree in Commerce, Business Management/Administration with a bias in Human Resources or related (essential); Master’s degree an added advantage
  • Exposure to Employment law and employment equity regulations.
  • Must be a registered member of Institute of Human Resources Management (IHRM)/any other accredited HR Professional Institute
  • Certified Human Resource Professional (CHRP) a prerequisite
  • At least 4-5 years’ relevant experience in busy HR environment.

How to apply

Please open the below link for details

Vacancies | The AAS (


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Digital Marketing Agency Consultancy Opportunity in Kenya - Médecins Sans Frontières

Request for proposals: Digital Marketing Agency

About MSF

Médecins Sans Frontières (MSF), also known as Doctors without Borders, is an international humanitarian non-governmental organization (NGO) that provides medical assistance to populations in distress, to people affected by epidemics, to victims of natural or man-made disasters and to victims of armed conflict. We do so irrespective of race, religion, creed or political convictions.

MSF observes neutrality and impartiality in the name of universal medical ethics and the right to humanitarian assistance. Members undertake to respect their professional code of ethics and maintain complete independence from all political, economic or religious powers.

The MSF movement is built around six operational directorates supported by 23 sections and 18 branch offices worldwide, which assist the operational projects through representation, communication, recruitment and fundraising.

MSF Eastern Africa (MSF EA) is the regional institutional office for MSF in East Africa, based in Nairobi. The office focuses on representation and networking, including with humanitarian organisations and authorities, recruiting and supporting staff from the region, communications and fundraising, as well as on other dossiers of importance to MSF such as Diversity, Equity and Inclusion (DEI), training, medical operational support and environmental health.

The project:


MSF Eastern Africa seeks a digital agency to help strategize, create and execute digital marketing solutions.

Project Duration

The support envisioned includes a mix of one-off projects and ad-hoc requests to be covered in 6 months.

Scope of work




Audit MSF EA digital health


  • Search engine optimization strategy
  • On-page optimization
  • Link building
  • Local SEO

Digital Marketing Services

Digital Advertising: With the in-house team support development of a digital advertising strategy, creative, and media plans to deliver on identified key performance indicators

Support development and implementation of digital campaigns (including creative content creation)

Brand Development

Brand Templating: create a set of standardized design templates that represent our brand's visual identity and can be used across different digital platforms.

The proposal

Your Proposal must consist of the following in 3 separate documents:

  • Company profile; including ownership information and the total number of full-time employees
  • Technical Proposal
  • Financial Proposal

Technical Proposal

MSF EA will use the technical proposal to determine whether you have the capacity to provide the required services to MSF EA. Please provide the necessary information in a single, separate document.

  • Demonstrated experience in advertising and media campaigns
  • Proposed methodology, approach and timeline including responsiveness for providing services in an emergency situation
  • The capacity of the company/organization (e.g. personnel assigned, number of years operational, etc.)
  • Demonstrated experience working with international development organizations
  • Anticipated resources to be assigned to the project (total number, role, experience)
  • 3 case studies with references of past projects/clients
  • Anticipated resources to be assigned to the project (total number, role, experience)
  • Individual(s) to be assigned this project, and their qualifications

Financial Proposal

  • A global quote for the full project, plus detailed breakdown quotes for each component of the project
  • Companies will present their quotes in KES or EUR. Quotes should specify if they include VAT.
  • The proposal should include costs for
  • Single-hour or daily rate
  • Monthly fixed-rate support

How to apply

Proposal Format

The proposals will be submitted via e-mail with all relevant documents attached in PDF format by 8th June 2023 to:

Sophie Madden

Director of Communications & Fundraising

Magutsa Mifungo

Director of Finance and Facilities

Wambui Gicheru

Digital Manager

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Communications & Advocacy Assistant Job Vacancy in Nairobi, Kenya - ChildFund International

Position Title: Communications & Advocacy Assistant – Maternity reliever (3 months) 


Working closely with the project coordination and the EVAC implementation partner’s communication persons, the CAA will be responsible for:

  • Implementing the communication strategy and plan for the EVAC project
  • Project Photography, Videography, and other forms of storytelling.
  • Maintain the project’s online communication presence using the existing web and social networks.


Working in close collaboration with ChildFund Child Protection and Advocacy Manager, the Communications and Advocacy assistant will be responsible for:

  • Support establishment, strengthening and maintaining strategic partnership and alliances with campaign and advocacy partners.
  • Participate in planning, designing, and implementing strategies for policy influencing and advocacy on issues concerning child protection and wellbeing in general and OSEAC in particular.
  • Support management of risks related to campaigns and advocacy work.
  • Participate in development of learning and knowledge products in the area of advocacy that meet standards and enable learning and sharing by documenting approaches, project and program designs and lessons, case studies and other knowledge products. Seek and leverage existing knowledge products in order to increase efficiency and effectiveness.
  • Undertake any other assigned responsibility related to Advocacy.

Content Creation and Management:

  • Create and deliver content - stories, photos, video, quotes, and other information - that will help the project to build and nurture relationships with donors and the general public, globally. Proactively share stories and visual assets with CO and partner staff. Provide high-quality English translations of all story material.
  • Storytelling - visual and written. In accordance with the CO content calendar, collect stories, photos and video about the project to show impact and build donor trust as well as engagement.
  • Support the CO Senior Specialist- Communications in to write, edit, and oversee the production of publications such as newsletters, annual report, brochures, policy planning reports, etc.
  • Support in ensuring that all project-related content deliverables comply with branding guidelines, child safeguarding standards and other controls of the organization.
  • Support Program, Business Development and Advocacy teams in creation of project collaterals and other published material.
  • Keep the CO communications content contact appraised of project initiatives, successes, events and other items of potential relevance to CO communications, both internal and external.
  • Support in managing rapid collection of project-related child-focused quotes, stories, photo and video in the immediate aftermath of emergencies.
  • Knowledge Management & Learning Support: Support to develop and/or ensure project teams develop learning and knowledge products that meet standards and enable CO-wide learning and sharing by documenting approaches, project and program designs and lessons, case studies and other knowledge products.

Brand, Visibility/Representation:

  • Responsible for the project communications, including collateral print materials all toward building the brand.
  • Create and deliver project-related content for public messages and branding of the project.
  • Support in raising awareness through media of the value and impact of the project.
  • Alert Country Office Senior Specialist- Communications to potential reputation risks of the project.
  • Support in managing activities, communications, special events, workshops, meetings and conferences.

Internal communications:

  • Support development and execution of a CO internal communications strategy and plan in partnership with the project team and based on assessment of audiences and needs.
  • Support in curating, developing, and editing content for a variety of CO internal communications mediums to promote "One ChildFund", and deliver content across multiple channels and mediums.
  • Help select and roll out existing or new internal communications tools (in partnership with Knowledge Management & Learning and IT), and train project staff in effective communications techniques and usage of tools. (if & when relevant).
  • Support internal response to crisis situations which affect perception and reputation.


Remain alert and responsive to any child safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child safeguarding policy and procedures and conduct yourself in a manner consistent with Child fund’s Child Safeguarding Policy.

Qualifications and Experience

  • Bachelor’s degree in public relations, Journalism, Corporate Communications, Marketing Relations, or Community Development.
  • 1-2 years of demonstrated work experience in journalism, marketing, public relations, media campaigns, and non-profit communication.
  • Proficiency in use of social networking and new media tools.
  • A grounded understanding of the children sector.
  • Experiential engagement in child focused advocacy.
  • A good understanding of the child protection policy environment in Kenya and beyond.
  • Clear grasp of communications strategies and creativity in applying them to raise awareness of ChildFund’ s activities and achievements.
  • Analytical skills with knowledge and good understanding of global & national development issues.
  • Proficiency in Microsoft Office programs including Excel, Word and Outlook, as well as desktop and web-based publishing, photo and video editing tools.
  • Experience in event organization and promotion experience.
  • Experience in content collection and creation through case studies and photography.
  • Experience in website content management systems. Ability to express technical concepts in clear, simple language for diverse audiences, including the general public.

How to apply

Candidates who meet the criteria to submit their application that includes a cover letter and updated CV to with the subject title Communications & Advocacy Assistant – maternity reliever. The deadline for receiving applications is June 2, 2023, and applications will be reviewed on a rolling basis. Candidates must be available to start in June 2023.

ChildFund International is committed to safeguarding the interests, rights, and well-being of children with whom it is in contact and to conducting its programs and operations in a manner that is safe for children.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

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Head of Advocacy Job Vacancy in Kenya - Inkomoko

Position Title: Head of Advocacy

About the Company

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.

Inkomoko has +300 staff in 20 offices across Rwanda, Kenya, and Ethiopia, and is expanding in 2023 into South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 4 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund.

Company Values

All staff at Inkomoko are connected to a shared set of organizational values:

  • Purpose: be solutions-oriented, produce high-quality work, be a global leader.

  • **Achievement:**push yourself to reach beyond what you previously thought possible.

  • Improvement: be humble, engage in continuous growth through open & accurate feedback.

  • Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.

  • We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, urang babarengan.

    Inkomoko reflects the communities we serve. Displaced persons and women are strongly encouraged to apply.

About the Opportunity

This is a new position for Inkomoko and the Head of Advocacy will lead all the advocacy initiatives of the organization, across multiple geographies. In Inkomoko’s 2030 strategic plan, we recognized the need to create a positive enabling environment for the entrepreneurs we serve – particularly with respect to refugee rights, financial inclusion, and ensuring government policies and private sector practices are conducive to the growth of our clients. To achieve thriving communities, Inkomoko believes in a holistic approach of supporting micro and small businesses including refugees at individual, market systems and advocacy for a favorable business environment.

The Head of Advocacy role will be a strategic, systems-level thinker who is committed to engaging partners and government to advance opportunities for displaced or marginalized entrepreneurs.


Specifically, the positions responsibilities include:

  • Define the advocacy strategy and roadmap. Map the core barriers to our clients’ success, the stakeholders who maintain/impact that status quo, and approaches to change. This role requires someone who can see a big vision, as well as targeted opportunities to make lasting change.
  • Lead execution on advocacy approaches. Lead the development and implementation of advocacy strategies to promote the rights and economic contribution of refugees and IDPs . Take action, pulling in our Senior Leadership Team (c-suite, Managing Directors and Regional Directors) to ensure that our strategy comes to life. Constantly scan the legal and regulatory frameworks to see opportunities for inputting our perspectives into the conversation. Get a seat at the table.
  • Coordinate government relations. Build and maintain relationships with government officials, NGOs, UN agencies, and other stakeholders and work in deep partnership with them to influence favorable policies and regulatory opportunities that support refugees and Internally Displaced persons.
  • Represent Inkomoko’s perspective. Contribute our perspectives to top-line industry conferences and publications to influence collective knowledge at the intersection of forced migration and private sector development.
  • Proactive communications and engagement with cross-functional internal teams Collect insights and trends from the field and our clients to integrate into our advocacy strategy and decision-making at all levels of the organization. Be able to take a real-life experience of an individual entrepreneur and extrapolate the larger policy implications.
  • Define and measure qualitative success. Engage the MEL team to both define qualitative metrics of success, as well as pose to them the data and stories that you need to make your case. Prepare and present reports, briefings, and other materials related to advocacy efforts.

Minimum Qualifications

  • 8+ years of relevant experience working across East Africa in issues of advocacy, refugee rights, entrepreneurship/livelihoods policy, government/bi-lateral relations.
  • A sense of urgency and patience to run the long marathon of systems change.
  • An entrepreneurial mindset and sees opportunity and can craft a plan to leverage it.
  • A deeply strategic thinker with an understanding of how systems link together and how to leverage adjustments for meaningful impact.
  • Great communication and storytelling skills, with ability to build sincere rapport with a variety of stakeholders and to speak persuasively with compassion, conviction, and data insights.
  • Government relations, partner management, and stakeholder engagement experience with C-level decision-makers.
  • Community organizing or campaign experience is a plus.
  • Proactive and ability to work independently and in coalition.
  • Available to travel frequently across East Africa.
  • Unrelenting commitment to equity, refugees, poverty alleviation, improved livelihoods and the Inkomoko mission.
  • Master’s degree in a related field, preferred but not required.
  • Lived experience of displacement is highly respected and sought for all leadership roles at Inkomoko.

What You'll Get

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

  • Competitive salary, and potential KPI-based bonus
  • Incredible company culture, including deep investment in your learning and growth
  • Diverse colleagues and policies that show our commitment to equity and inclusion
  • Talented, passionate, and committed team colleagues across the region
  • Ability to make a significant social impact to your community
  • Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

How to apply

If you’re excited about this role, please submit your cover letter and CV and salary expectations via

Tell us about what you’ll bring to this growing company.

As a company we have policies in place that promote diversity, equity and inclusion at all levels

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.

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Travel Consultant Career Opportunity in Kenya

Our client is seeking a knowledgeable and experienced Travel Consultant to join their team.

As a Travel Consultant, you will be responsible for providing exceptional travel advice and booking services to our clients.

Your expertise in Global Distribution Systems (GDS) will be essential in efficiently handling reservations and ensuring customer satisfaction.

You will collaborate closely with clients to understand their travel preferences and assist them in planning and organizing their trips.

Ref: EHC/1742/2023

Location: Kenya


1. Create and customize travel itineraries based on clients’ preferences, taking into account their budgetary constraints, travel dates, and any specific requirements or requests.
2. Offer expert advice on travel destinations, attractions, visa requirements, and travel regulations, ensuring that clients are well-informed and prepared for their trips.
3. Proactively identify opportunities to upsell and cross-sell additional travel services, such as hotel bookings, travel insurance, airport transfers, and guided tours, to enhance the overall travel experience for clients.
4. Utilize your in-depth knowledge of Global Distribution Systems (GDS) to efficiently handle travel bookings, including flights, accommodations, car rentals, and other travel-related services.
5. Collaborate with clients to modify and adjust itineraries as needed, while maintaining a high level of attention to detail and accuracy.
6. Provide exceptional customer service by actively listening to clients’ travel preferences, needs, and budgetary considerations.
7. Stay up to date with the latest industry trends, airline policies, and travel regulations to provide clients with accurate and timely information.
8. Assist clients in resolving any travel-related issues or concerns, including flight cancellations, delays, or changes, and provide appropriate solutions to ensure customer satisfaction.
9. Maintain accurate and detailed records of client interactions, bookings, and payments in our reservation systems.
10. Collaborate with team members to share knowledge, best practices, and industry updates, fostering a supportive and collaborative work environment.

1. Proven work experience as a Travel Consultant or in a similar role, demonstrating a strong understanding of travel industry practices and trends.
2. Extensive knowledge and experience working with Global Distribution Systems (GDS), such as Amadeus, Sabre, or Travelport.
3. Excellent communication skills, both verbal and written, with the ability to effectively interact with clients from diverse backgrounds and cultures.
4. Strong attention to detail and organizational skills to manage multiple bookings and itineraries simultaneously.
5. Exceptional customer service skills, with a proactive and solution-oriented approach to resolving client issues and ensuring customer satisfaction.
6. Proficient computer skills, including experience with reservation systems, MS Office, and online travel platforms.
7. Flexibility and adaptability to work in a fast-paced and dynamic environment, while maintaining a high level of professionalism and composure.
8. Ability to work independently and as part of a team, with a strong sense of accountability and responsibility.

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Marketing Manager Career Opportunity in Kenya

Our client is seeking a highly motivated and experienced Marketing Manager to join their team at a leading travel aggregator.

As the Marketing Manager, you will play a crucial role in expanding our market presence and driving revenue growth in Kenya.

You will be responsible for implementing partnerships with key travel partners, managing trade relationships, organizing events and exhibitions, and meeting sales targets.

The ideal candidate will have a strong understanding of the travel industry, as well as experience with a variety of marketing channels, including digital marketing, and public relations.

If you have a passion for the travel industry and a proven track record in marketing, we would love to hear from you.


1. Partnership Implementation:
• Develop and execute marketing strategies that align with the company’s overall business goals
• Establish and maintain partnerships with key travel partners, including airlines, Global Distribution System (GDS) providers, hotels, airport transfer services, and holiday package providers, etc.
• Negotiate and manage contractual agreements with partners to ensure favorable terms and maximize product distribution.

2. Market Expansion:
• Create and manage marketing campaigns, including email marketing, paid advertising, and public relations
• Develop and execute strategies to build a robust network of trade partners to distribute our products and increase market share in Kenya.
• Identify and evaluate potential trade partners and establish mutually beneficial relationships.

3. Events and Exhibitions:
• Organize or attend sales missions, familiarization trips, events, and exhibitions to promote our products and services.
• Conduct product seminars, presentations, travel agent educational sessions, and sales calls to showcase the benefits and features of our offerings.
• Represent the travel aggregator at industry events and conferences

4. Relationship Management:
• Build and maintain strong relationships with travel trade partners and corporate end clients to ensure customer satisfaction and foster long-term growth.
• Provide exceptional customer service and support to address any queries or concerns.
• Manage an efficient and well-organized database or Customer Relationship Management (CRM) system to track customer information, preferences, and interactions.
• Track and analyze marketing data to measure results and optimize campaigns
• Utilize the database effectively to enhance customer relationships and improve marketing efforts.

5. Sales Targets:
• Develop and implement sales strategies to drive revenue growth and achieve business objectives.
• Prepare individual sales targets for the team.
• Meet monthly sales targets and result-oriented goals set by the management.

6. Reporting and Analysis:
• Generate weekly and monthly reports to track performance, market trends, and customer insights.
• Analyze data and provide actionable recommendations to optimize marketing strategies and improve sales performance.

• A diploma or degree in Marketing, Business Administration, or a related field. Additional certifications in marketing or travel industry management will be a plus.
• Proven experience as a Marketing Manager in the travel industry or a similar role.
• In-depth knowledge of the travel industry, including airlines, hotels, GDS systems, and holiday packages.
• Strong negotiation and partnership management skills.
• Excellent communication and presentation skills.
• Ability to analyze market trends, consumer behavior, and competitor activities.
• Ability to work independently and collaborate with cross-functional teams.

Join our dynamic team and help us revolutionize the travel industry by providing comprehensive travel solutions through our innovative platform. Apply today to become our Marketing Manager and contribute to our growth and success.

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Junior Pre-Sales Officer (Manufacturing Industry) Career Opportunity in Kenya

LOCATION: Nairobi                                                                      

Our SME client, specializing in developing software, web, and mobile solutions, is looking to fill the position of Junior Pre-Sales Officer (Manufacturing Industry).  


This entry-level role involves assisting in the deployment of software applications and ERP systems, providing training and support, creating documentation, and participating in presales activities. The ideal candidate should possess a basic technical background, excellent communication skills, and a strong interest in manufacturing processes.


  1. Software Deployment and ERP:
  • Assist in software deployment processes, including software installation, configuration, and testing, under the guidance of senior team members.
  • Collaborate with cross-functional teams to support the implementation, customization, and integration of ERP systems tailored for the manufacturing industry.
  • Participate in pre-deployment checks, troubleshoot basic issues, and contribute to finding solutions to ensure software and ERP system readiness and stability in a manufacturing environment.
  • Learn and assist in the development and maintenance of deployment scripts, automation tools, and detailed documentation specific to manufacturing-related deployments.
  1. Training and Support:
  • Support the delivery of training sessions and workshops for manufacturing personnel, covering software applications, ERP system functionality, and manufacturing-specific best practices.
  • Provide assistance in addressing software and ERP-related queries, troubleshooting basic issues, and resolving problems in a manufacturing context.
  • Collaborate with internal teams and manufacturing stakeholders to identify and escalate software and ERP system-related issues for timely resolution.
  • Actively participate in gathering user feedback, learning from experienced team members, and providing suggestions for enhancing the user experience and system utilization in the manufacturing domain.
  1. Documentation:
  • Contribute to the creation and maintenance of accurate and detailed documentation related to software deployment processes, ERP system configurations, training materials, and support resources specific to manufacturing processes.
  • Ensure documentation is organized and easily accessible for reference by internal teams, end-users, and manufacturing personnel.
  • Collaborate with team members to gather insights and improve documentation quality and relevance for manufacturing-focused deployments.
  1. Presales Role:
  • Assist the senior team members during presales activities, learning and gaining exposure to the manufacturing industry and the software solutions we offer.
  • Support in understanding manufacturing prospects' requirements, assisting with product demonstrations, proposals, and solution overviews tailored to manufacturing use cases.
  • Contribute to the development of sales collateral, including technical documentation, case studies, and presentations, with guidance from experienced team members, highlighting manufacturing benefits and success stories.


Minimum Qualifications:

  • Bachelor's degree in Manufacturing Engineering, Computer Science, Information Technology, or a related field.
  • Basic understanding of software deployment concepts, ERP systems, and manufacturing processes through coursework, internships, or relevant projects.
  • Excellent communication and interpersonal skills to collaborate effectively with team members and engage with manufacturing personnel.
  • Strong attention to detail and organizational skills to assist in managing documentation and tracking tasks.
  • Enthusiasm for learning and a proactive attitude towards acquiring new technical and industry knowledge.
  • Basic problem-solving skills and the ability to work well both independently and within a team.
  • Exposure to or an understanding of manufacturing processes and the desire to further develop knowledge in this area.
  • Familiarity with CRM systems, sales processes, and presales activities is a plus.

To apply, submit your application on our ATS at by 30th MAY 2023 under the JUNIOR PRE-SALES OFFICER (MANUFACTURING INDUSTRY) job posting.

All applicants are advised to adhere to application guidelines for consideration. Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.

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Senior Anchor Sales Manager Career Opportunity in Kenya



 Department: Commercial

Flexible Working Options:

 Is this role eligible for flexibility in working location (within the same country, state or tax jurisdiction): Is this role eligible for flexible days/ working hours: Yes


Reports Directly to: Chief Executive Officer


Is the role a People Leader or Non-People Leader role?  ▪ People Leader



  • Pitch to multinationals, Corporates and suppliers under supplier finance programs.
  • On-board Anchor Buyers under Supplier Finance program and coordinate with operations team for program set ups.
  • Work with Commercial Lead to support clients who utilize invoice discounting under supplier finance, building and maintaining strong relationships with both Anchor Buyer and suppliers.
  • Own the Anchor Buyer performance monitoring for supplier finance exposures including excess and overdue management in coordination with the customer care team.
  • Analyze the credit worthiness of the anchor in liaison with partner Financial Institutions, making recommendations on appropriate credit limits and monitoring the clients’ payment patterns.
  • Identify opportunities to increase revenue through up -selling, cross-selling or introducing new products and services to clients.


  • Engage clients throughout process, ensuring seamless delivery and client experience.
  • Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
  • Adheres to first time right principles.
  • Provide insight and suggestions to improving processes, identifying opportunities to streamline and automate. Looks at ways to promote standard work and best practices.
  • Undertake ad-hoc duties and when delegated by Line Manager, Risk Management.
  • Awareness and understanding of the regulatory framework in which the company operates, and the regulatory requirements and expectations relevant to the role remit.
  • Comply with applicable Money Laundering Prevention Procedures and report any suspicious activity to the operational risk team and Line Manager

Risk Management

  • Awareness and understanding of the regulatory framework in which the company operates, and the regulatory requirements and expectations relevant to the role remit.
  • Comply with applicable Money Laundering Prevention Procedures and report any suspicious activity to the operational risk team and Line Manager.
  • Report any deviation (if any) to appropriate authorities and obtain proper dispensations.
  • Proactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework.


  • Ensure compliance with the internal policies and credit policies, external policies, regulatory and statutory requirements.
  • Undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
  • Highlight significant issues/errors to team leader.

Regulatory & Business conduct

  • Display exemplary conduct and live by the Company’s Valued Behaviors and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the company’s Code of Conduct.
  • Achieve the outcomes set out in the Company’s Conduct Principles: Financial Crime Prevention; The Right Environment. • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

People and Talent

  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the Company to the Team and work in collaboration with the rest of the senior management team.
  • Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
  • Stimulate an environment where forward planning, prioritization, deadline management, target achievement, creating good customer relations and loyalty and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
  • Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
  • Ensure the provision of ongoing training and development in order that team members are competent, suitably skilled and qualified for their roles, ensuring that they have effective supervision in place to mitigate any risks.
  • Review team structure/capacity plan to ensure an effective and efficient risk management framework • Employ, engage and retain high quality people, with succession planning for critical roles.
  • Provide feedback at business, function, country and individual level as appropriate.
  • Ensure regular and documented management meetings with the senior management team on the performance of the Supplier Chain Financing.

Key Stakeholders

  • CEO
  • Commercial Leads
  • Operations team
  • Product Lead
  • Business Operational Risk Manager



 Grow Self – Applicable for all roles.

Action Oriented -Taking on new opportunities and tough challenges with a sense of urgency, energy and enthusiasm.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Courage -Stepping up to address difficult issues and saying what needs to be said.

Customer Focus -Building strong customer relationships and delivering customer-centric solutions.

Instills Trust -Gaining the confidence and trust of others through honesty, integrity and authenticity.

Nimble Learning -Actively learning through experimentation when tackling new problems. Using both successes and failures as a learning factor.

Grow Others - Applicable for all People Leader roles (as a minimum standard) and other roles where relevant.

Decision Quality - Making good and timely decisions that keep the organization moving forward.

Develops Talent - Developing people to meet both their career goals and the organization’s goals.

Drives Vision & Purpose - Painting a compelling picture of the vision and strategy that motivates others to action.

Gives Clarity and Guidance- Providing direction, delegating and removing obstacles to get work done.


Asset and Liability Management (ALM) - Advanced

Understanding Customer Needs - Expert

Digital Transformation - Advanced

Financial Services Industry - Advanced

Product Development Life Cycle - Advanced

Advanced Industry Knowledge - Advanced

Innovation - Advanced

Product Design and Development – Advanced

Marketing Strategy and Positioning – Expert

Planning: Tactical, Strategic- Expert

QUALIFICATIONS: Training, licenses, memberships and certifications

  • Bachelors’ Degree
  • At least 5 -10 years of experience in Trade Finance Sales
  • Strong sales and interpersonal skills.
  • Strong analytical and financial modeling skills.
  • Strong ability to positively influence stakeholders across value chain to both orchestrate and execute on processes and deliver exceptional client service and experience.
  • Ability to positively engage and build rapport with clients.
  • Strong writing and presentation skills
  • Problem solver: looks for solutions and finds ways to progress despite blockages.
  • Has a clear understanding of the client needs being serviced
  • Ability to work independently without direct supervision and able to cope with pressures from tight deadlines.
  • A team player with good interpersonal skills


 Do the right thing: Be brave, be the change; Think client; Live with integrity.

Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures.

Better together: See more in others; How can I help? Build for the long term.


How to Apply

Send your updated CV to on or before 31 May 2023.

Kindly indicate the job title in the subject line: SENIOR ANCHOR SALES MANAGER (Only shortlisted candidates will be contacted.)

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