Credit Controller Job Vacancy in Kenya

Oasis Healthcare 

Position Title: Credit Controller 

Oasis Healthcare Group Limited is Kenya’s first and largest countrywide fully integrated private healthcare system, registered in October 2015 and born out of the Oasis Group Practice model of health services provision to harmonize the various companies & facilities existing across the country under the Oasis umbrella.

We currently have facilities in the following counties: Kisii, Nyamira, Migori, Homa Bay, Siaya, Uasin-Gishu, Kitui, Nairobi, Kakamega, Bungoma, Busia, and Kajiado.


Job Summary:

The Credit Controller will be responsible for managing the company’s accounts receivable, ensuring timely collection of payments, while maintaining positive relationships with all the insurance providers

Key Responsibilities

  1. Drive collection & strategy planning of debt control, particularly mitigating spillover of debt past the set period
  2. Work with receipting, allocations, and billing team to ensure accurate billing, and timely receipting on individual debtors' payments in the HMIS and the accounting system.
  3. Ensure daily dispatch of invoices by all the affiliates.
  4. Follow up on letters of undertakings as well as medical reports and when requested by insurance companies
  5. Effectively manage account/invoice disputes, both internally and externally, and ensure that disputes are resolved without undue delay.
  6. Inform management on the status of payments by debtors and report to the Financial Controller monthly
  7. Formulate and ensure compliance with company credit policies and guidelines e.g. Discounts and Undertakings
  8. Periodically review overdue debtors and offer recommendations to management on when to escalate to demand letters/legal action for difficult-to-collect debtors.
  9. Investigate all shortfalls and recoup notifications received from the private insurance companies by the contracted prices and chase or write off accordingly
  10. Undertaking account reconciliations and sign-offs
  11. Ensure the appropriate accounting and allocation of receipts and provide the underlying details for bad debts and revenue reserves.
  12. Develop service-level agreements and execute third-party contracts.
  13. Actively manage and attain reduction of company bad debt provision as per set KPIs
  14. Renegotiate with clients on payment plans and ensure they stick to the payment plans.


  1. A Bachelor's degree in Finance/ Accounts
  2. Professional qualifications in Chartered Accountancy – ACCA, CPA (K), or its equivalent.
  3. Knowledge of Cost accounting or Insurance Management is an added advantage
  4. Strong leadership, communication, and problem-solving skills.
  5. Ability to work collaboratively and build effective relationships with diverse stakeholders
  6. Unquestionable integrity and ability to maintain confidentiality;

Application Instructions

  1. Interested candidates are to email their cover letter and detailed curriculum vitae ONLY; including names and contacts of three references, to on or before 20th January 2024.
  2. The email subject line MUST include the job title and  preferred location of the position being applied for e.g., “CREDIT CONTROLLER- NAIROBI”
  3. Canvassing of any nature will lead to automatic disqualification.