Kilimall Kilishop Officer Job Vacancy in Nairobi, Kenya


Position Title: Kilishop Officer

Location: Nairobi

Starting Date: Immediately

Who are we?

Kilimall is Kenya’s leading online shopping mall launched in July 2014.

We serve as a retail customer base that continues to grow exponentially, offering products that span various categories designed to ensure optimum levels of convenience and customer satisfaction with the retail process; order delivery-tracking, dedicated customer service support, and many other premium services.

We invite you to be part of our team by submitting your application to the following role based in


We are looking for outstanding candidates to apply for a vacant position in the capacity of a Kili
Shop Officer in our Kili Shop Department.


1. Manage a Region (Monitor the performance of the region, Follow up on reverse & forward logistics and daily clearance for abnormal data)

2. Developing and sustaining solid relationships with existing Kili Shops.

3. Improve Kili Shops review in the designated region.

Required Skills and Competencies:

1. Degree / Diploma in Business Development / Business Management or related field

2. Proficient in Word, Excel, PowerPoint, and e-mail

3. 3 months or above Experience in Customer Service.

4. Ability to share knowledge and work in a strong team-oriented environment.

5. Detail oriented

6. Experience in Sales & Marketing is an added advantage

Are you interested in this position and do you meet the minimum requirements?

Apply by sending an email with your CV and a convincing cover letter to clearly stating the subject heading “ KILI SHOP OFFICER ”’ by 20th January 2023.

Due to the high volume of applications received only shortlisted candidates will be contacted.