Chief Manager – Medium Taxpayers’ Office (MTO) Job Vacancy at Kenya Revenue Authority

Position Title: Chief Manager – Medium Taxpayers’ Office (MTO)

Kenya Revenue Authority seeks a self-driven and performance oriented individual to fill the position of Chief Manager – Medium Taxpayers’ Office Compliance Management within the Domestic Taxes Department. The job holder will be reporting to the Deputy Commissioner – Medium Taxpayers’ Office Compliance Management.


Job Purpose

The job holder will be responsible for managing, directing and controlling all operations within a Cluster in MTO Compliance Management.


Key responsibilities of the job

  • Lead the Teams under a Cluster in compliance management in monitoring, assessment collection and accounting of revenue.
  • Assist in the formulation of strategic plans, policies, procedures and best practice and work closely with TSO head and policy unit in the formulation and implementation of the same.
  • Guide the categorization of MTO taxpayers and provide recommendations on any adjustments.
  • Foster strong working relationships with stakeholders for mutual benefit.
  • Provide effective leadership to MTO Cluster teams in the head office and the regions.
  • Monitor performance of the Cluster and initiate corrective action where necessary.
  • Ensure the timely preparation and submission of reports (performance and compliance) and other required data.
  • Day-to-day operations, supervision, management of performance and development of staff in the Cluster.
  • Facilitate implementation of the work plans for the following compliance management
  • Development and management of the Cluster work plans and budget.
  • Drive initiatives to improve ethics, culture and facilitate change management in the cluster.
  • Any other duties assigned by TSO head.


Professional/years of experience qualifications

  • A Bachelor’s Degree from a recognised university.
  • A Master’s Degree and/or professional qualifications will be an added advantage.
  • Well trained/ experienced in the field of tax administration.
  • Should have a good understanding of revenue statutes administered by the Kenya Revenue Authority.
  • At least seven (7) years’ work experience in tax administration, with three (3) being at management level.


The ideal candidate should possess the following characteristics:

  • Strong administrative, managerial and leadership skills.
  • Excellent decision-making skills and capabilities.
  • Good planning, organizational and analytical skills.
  • Resilient, focused and results oriented.
  • Excellent oral and written communication, presentation and interpersonal skills.
  • Motivated, dynamic and dedicated team player.
  • Ability to build and maintain strong relationships.
  • Must be a person of integrity.
  • Must be Computer literate.

Job Application Guidelines


  • Go to and then click on the ‘Register’ button to start the application process.
  • After registration, you will receive an email enabling you to confirm your email address and complete your registration.

Log on:

  • After registration go to
  • Key in your username and password then click on ‘Log in’ to access your account.
  • After successful log in, the system will open the ‘Applicant Cockpit’.

Candidate Profile (To create or update applicant detail):

  • On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
  • Click on ‘My Profile’ to create and update your profile.
  • Follow the instructions to complete your profile.
  • The process will end by clicking the tab “Overview and Release”.
  • Ensure you click the check box on the page to complete the profile.

Application process:

  • To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
  • Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
  • Click on the Job posting to display the details of the position.
  • To apply for the position, click ‘Apply’ button at the top of the page.
  • Follow the instructions to complete and submit your application.
  • Kindly note that all mandatory fields must be completed.
  • To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

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Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)

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