Position Title: Tour Consultant
NATURE OF JOB
FULL TIME
INDUSTRY
TRAVEL
SALARY
KSH 50,000
JOB LOCATIONS
NAIROBI CBD
Duties and Responsibilities
- Research, explore, study and package different travel destinations
- Research and study clients’ specifications and wishes then suggest suitable travel options that best suits their needs
- Develop and execute innovative Tour and Travel programs/plans that attract customers
- Develop and maintain strategic relationships with the relevant stakeholders in the hospitality industry
- Develop and implement sales strategies to generate more revenue
- Use promotional techniques and prepare promotional materials to sell itinerary and tour packages
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc.) to travelers
- Deal with occurring travel challenges, and customer complaints
- Generate weekly, monthly and quarterly tours and travel reports
- Offer and promote different services and offerings
- Attend webinars, conferences and other educational programs to keep upto date with industry trends
- Meet profit and sales targets
- Carry out any other duties as may be assigned from time to time
Key requirements, skills and qualifications
- Academic and Professional Qualification BA/diploma in Hospitality, Travel, Tourism, or similar relevant field
- Proven ability and experience in inbound and outbound
- Proven ability and experience handling both corporates and retail clients
- Must be a strategic thinker and have strong negotiation skills
- Possess a collaborative mindset and work well as part of a team
- Superior time management abilities and capable of meeting deadlines
- Excellent organizational skills and ability to multitask
- Great interpersonal and communication skills
- Up to date on industry trends, as well as laws and regulations
- Ability to build strong relationships with stakeholders in the hospitality industry
- Good business acumen
- Good written and oral communication skills
- Good report-writing skills
- Minimum 3 years of experience as a tours and Travel Consultant
- Minimum 2 years’ experience issuing air tickets.
HOW TO APPLY
- If you meet the above qualifications, skills and experience send CV urgently to jobs@britesmanagement.com quoting the job title as the subject line in the mail
- Interviews will be conducted on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.