Samsung Phones and Device Technician Job Vacancy in Kenya

Position Title: Samsung Phones and Device Technician



SALARY: KSH 25,000


Duties and Responsibilities

  • Receive, diagnose and repair devices
  • Prepare an estimation of cost of repair as and when required.
  • Carry out all repair procedures in line with Quality and Environmental guidelines.
  • Ensure quality is always implemented and maintained throughout the repair cycle – champion brand values at all time.
  • Regularly make reports e.g. technical report, weekly report and other forms of communications on product problems, evaluations, issues, developments and improvements.
  • Timely communicate to all concerned latest service and repair bulletin, news and information from Huawei and attend all trainings organized by Huawei Technologies ltd.
  • Actively contribute to the Service Centre objectives at all times ensuring all key performance indicators and targets are achieved.
  • Ensure software versions are updated as advised by the Service Centre Manager.
  • Maintain a professional approach at all times.
  • Maintain a clean and organized working area at all times.
  • Uphold policy in relation to security and misuse of company property.
  • Identify and meet the needs and expectation of customer through the application of the skills and knowledge acquired for the role and deliver exceptional customer service.
  • Undertake any other duties that are relevant to the job as requested by the Service Manager.

Key requirements, skills and qualifications

  • IT Diploma
  • 2 years’ experience majorly on Samsung Phones
  • MS office applications


  • If you meet the above qualifications, skills and experience send CV urgently to quoting the job title as the subject line in the mail
  • Interviews will be conducted on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.