Direct Sales Agents Job Vacancy in Kenya

Position Title: Direct Sales Agents, VAF (VEHICLE ASSET FINANCE)

Department/Branch:   VAF (VEHICLE ASSET FINANCE)

Reports To:                  VAF  Business Development  Manager



Sales management

  • Ensure inflow of new VAF/IPF business in line with set targets i.e. (new to bank clients, used vehicles and transaction of less than Kes10M).
  • Ensure growth of the VAF/IPF book within agreed targets. (Drawdowns of not less than Kes20M per month)
  • Ensure growth of interest and non-interest income as per targets.
  • Regular visits (supported by Call Reports) to Customers and allocated Branches and the used motor dealers.
  • Training the Sales staff in allocated dealerships of our VAF processes and resolve bottlenecks to business.
  • Liaising with allocated Branches to maximize VAF/IPF sales mainly to the new to bank clients and used vehicles.
  • Periodic reports on VAF/IPF performance / figures.
  • Attend the branch meetings for branch allocated and ensure to update the VAF activity for new to bank clients and used vehicles.
  • Develop VAF/IPF business opportunities by maintaining a leads list, following up / pursuing leads.
  • Conduct visits to potential i.e. ‘new to bank’ customers with a view to increasing/ maximizing on VAF/IPF draw down's and cross selling.
  • Liaise with VAF/IPF Business Support to ensure TAT on processing of applications within agreed timelines and smooth draw downs on approvals to attain 90% conversion rate.
  • Follow up on VAF/IPF applications to ensure that customers’/Dealers/brokers’ requirements have been met.
  • Clearly understand sales targets set for self and unit.
  • Identify and nurture gatekeepers and Centers of influence in Motor Dealerships / branches/ insurance companies to increase the market share.
  • Conducting training sessions to ensure that Group staff understand the VAF / IPF product.
  • Collecting Market information on product, competition, pricing etc
  • Keep abreast of industry practices, legislation, and current regulatory developments.

Risk management

  • Identify and manage business risks from both a customer and bank perspective by ensuring that appropriate control mechanisms are in place to minimize risk exposure.
  • Responsible for the adoption within Vehicle and Asset Finance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes. This includes the consideration and approval of PEP on-boarding and continued business engagement in instances where no adverse information is available.


  • New business targets met and exceeded (Drawdowns)
  • Quality growth in market share.
  • Leads followed up quickly and converted into actual sales.
  • Acquiring of new high value, quality relationships.
  • Retention of satisfied and well-informed customers.
  • Adherence to laid down procedures, policies as well as credit and legal requirements.
  • High sales closure rate.
  • Development of a strong referral network.
  • Cost-efficient and professional customer service provided by efficient query/complaint resolution and an effective calling programme.


  • Networking with key suppliers in Customers, Branches, Group Companies, motor dealers, insurance companies and other intermediaries, VAF/IPF Business Support, VAF Credit,
  • Debt Management to maximize sales and cross-selling opportunities and draw on their expertise and support in concluding deals.
  • Maintaining internal and external relationships is vital to the successful attraction of VAF/IPF business volumes.
  • Strong network/ referral base.


Problem solving

  • By understanding the VAF/IPF product end to end, knowledge is applied in the resolving issues with the Customers, Motor Dealers, VAF PFC, Debt Management etc
  • Resourceful, able to find practical ways of generating new business opportunities, translate these opportunities, targets and plans into day-to-day activity scheduling.


  • Plan sales activities to meet and exceed targets.
  • Formulate action plans – set goals, standards and priorities.

Decision making

  • To advise customers, the ability to objectively assess their financial requirements in line with our lending policy is needed.
  • Monitor and respond to changes in the operating environment to ensure that customer’s
  • needs are met.
  • Quick to identify and act upon potential sales opportunities.
  • Able to take the initiative within limits of authority.

Knowledge, experience, and personal competencies

Degree from any reputable university; Any field of study.

At least 2 years’ experience in VAF.

How to Apply

Send your updated CV to and  copy to on or  before  25/01/2024.

Kindly indicate the job title in the subject line:  Direct  Sales Agent -  VAF.

(Only shortlisted candidates will be contacted.)