Manager, Integrated Community Case Job Vacancy in Nairobi, Kenya

Concern Worldwide 

Position Title: Manager, Integrated Community Case

Reports to: Project Lead NAWIRI

Job Location: Marsabit (Candidates must be legally entitled to work in Kenya at the time of application - National Position)

Contract Details: Fixed Term, Twelve (12) Months Contract (Renewal subject to avaliability of funding and performance)

Job Summary:

Concern Worldwide under the USAID Nawiri Activity is implementing the Integrated Community Case Management (ICCM) approach targeting community units in Isiolo and Marsabit.

The incumbent will work with the health and nutrition teams and other consortium members to embed sustainability mechanisms for effective community case management including strengthening county medical supplies and commodities systems while providing support in training, mentorship and supervision of ICCM interventions as well as monitoring of medical commodities pipeline across all levels - County, sub-county, health facility and community health unit level.

Main Duties and Responsibilities

Overall implementation of ICCM

  • Work closely with the technical specialist to provide technical guidance for the successful implementation of the ICCM component within the broader Health and nutrition portfolio.
  • Develop a detailed implementation strategy and plan to facilitate smooth roll out of ICCM in line with Concerns Health systems strengthening approach.
  • Collaborate with Ministry of Health at County, Sub County, Health facility and Community Health unit levels of health care to promote sustained delivery of Health and Nutrition interventions.
  • Provide regular technical support and guidance to the department of Health County, Sub County and Health facility managers and Health service delivery staff to address logistics system problems to ensure consistent supply of commodities.
  • Work closely with the County Health Management Team (CHMT) to support supply and management of pharmaceuticals and non-pharmaceutical including coordinating CHMT support for the sub-counties, facilities and community units
  • Collaborate with County Department of Health at all levels of health care to ensure availability of commodities in public and private health facilities, and community health unit level.
  • Work with the project lead and the Governance teams to identify ley areas and opportunities for advocacy for ICCM scale up and sustainability by the county government.
  • Work closely with other program components and like-minded external stakeholders to ensure ICCM is well integrated into the broader community health systems strengthening interventions.

Health commodities supply chain management support

  • Support MOH in making accurate forecasting, quantification and timely requisition for ICCM commodities.
  • Gather data, analyze and address medical supply chain system bottlenecks to ensure sustainability and accountability.
  • Build the capacity of health staff on commodities and supplies management through supervision, coaching, mentorship and support to teams in the implementation of activity plans.
  • Advance innovations and use of technology in requisition, utilization, and monitoring of health commodities and supplies for the private and public health sector.
  • Support the county to develop and implement the community management of ICCM commodities the community level as outlined in the national guidelines to ensure consistent supply including adoption of C- stock at the community level.

Program quality monitoring and learning

  • Work closely with the M&E team to develop and adapt a monitoring plan/system for the ICCM component including designing the data collection tools.
  • Monitor ICCM implementation against Nawiri outlined objectives as well on globally recognized ICCM standards
  • Support the team to review and regularly update ICCM detailed implementation plans, phased budgets, and ICCM procurement plans. M&E plans and work plans guiding ICCM implementation is Isiolo and Marsabit counties.
  • Ensure use of globally recognized standards to monitor progress of ICCM implementation
  • Conducting regular filed visits to monitor implementation of ICCM and provide regular updates to the project lead on the challenges and recommended actions.
  • Contribute the development of the wider learning agenda and knowledge management on the sustainable approaches to ensuring improved access to health and nutrition services
  • Work with the program teams to ensure ICCM outputs are tracked, data collected regularly and entered into Commcare

Capacity building

  • Build the county health teams capacity in inventory management
  • Facilitate internal trainings for Concern and Nawiri consortium partner technical teams on ICCM
  • Work with other project staff to help identify resource and/or performance improvement needs to advance the goal of commodity security

Reporting and documentation

  • Support preparation and review of monthly, quarterly progress and donor reports on ICCM and presentations as necessary.
  • Lead the documentation of ICCM activities including lessons learnt for adaptive programing
  • Work with the Technical specialist and the MEAL team to identify potential areas of learning and documentation.
  • Document and share key learnings and Most significant change stories on ICCM integration.

Representation and coordination with C/SCHMTs and other Nawiri program components

  • Work closely with other USAID Nawiri Consortium partners and other concern Health and Nutrition programs as well as other external stakeholders to identify opportunities for sequencing, layering and integration for optimal program impact.
  • Participate in the County Commodity security committee meetings, County health services performance review meetings, technical and partner meetings as required.
  • Participate in all National and county level ICCM meetings and forums, ICCM TWGs, capacity working groups and assessment technical groups for ICCM.
  • Participate in the county and national Nawiri program review meetings, learning sessions as well as pause and reflect workshops


  • Adhere to and promote the standards outlined in the Concern Code of Conduct and associated policies to their team, beneficiaries, and be committed to providing a safe working environment
  • Participating and contributing towards Concern’s emergency response, as and when necessary
  • Take all possible measure to meet Core Humanitarian Standards (CHS)
  • Any other duties as assigned by the Line Manager

Person Specification

  • Bachelor's degree or higher in Pharmacy, Nursing, Public Health, Nutrition, or related field.
  • Experience leading ICCM) programme in ASALs
  • At least 3 years’ Experience leading a successful health commodities and supplies strengthening in Kenya or in a similar setting. Critical is experience and skills in strengthening health systems pillar on medical products and supplies through research and advocacy.
  • Demonstrated understanding and knowledge of decentralized nutrition and health delivery programs in Kenya.
  • Proven experience of working collaboratively with Ministry of Health at the county level as well as other partners and/or key stakeholders in consortium.
  • Excellent oral and written communication skills and proven ability to develop and present high quality donor reports. Fluency in English, both verbal and written, required
  • Willingness to be based in Marsabit County, with frequent travel to project offices and field sites within the Isiolo and Marsabit Counties.
  • Highly developed cultural awareness and ability to work well in an international and matrix management environment with people from diverse backgrounds and cultures
  • Strong results orientation, with the ability to challenge existing mind-sets.

Preference will be given to candidates who have:

  • High integrity and demonstrated ability to follow standards and policies
  • Ability to attend to details and work in a systematic and organized manner
  • Positive attitude and willingness to learn
  • Commitment to humanitarian principles and values
  • Strong communication and negotiations skills
  • Team player and able to work with others (internally and externally)
  • Analytical and problem solving

Competencies required:

  • Managing self
  • Communicating and working with others
  • Delivering Results
  • Planning and Decision Making

Safeguarding at Concern: Code of Conduct and its Associated Policies

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a consultancy opportunity with Concern Worldwide will be expected to sign the Concern Code of Conduct and Associated Policies as an appendix to their consultancy contract. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to do consultancy work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, being hired as a consultant with Concern is subject to a range of vetting checks, including criminal background checking.

Concern’ is the trading name of ‘Concern Worldwide’, a company limited by guarantee, registered number 39647; registered charity number CHY 5745, registered in Ireland, registered address is 52-55 Lower Camden Street, Dublin 2, Ireland. Follow Concern online:

How to apply

Interested candidates, who meet the above requirements, should send a detailed CV with three referees and Cover Letter Only to with the subject of the email as 'Manager Integrated Community Case’ on or before Friday 22nd September 2023. Only short-listed candidates will be contacted for interview.

Concern Worldwide is an equal opportunity employer and does not charge a fee at any stage of the recruitment process (for application, written test, interview, training, medical examination etc.) nor act through recruitment agents. This is applicable for all opportunities including staff and interns.

Your Personal Data

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.

Concern receives a substantial amount of funding from external donors each year. Increasingly donors are introducing requirements whereby future funding is conditional on ensuring that the name of any employee or volunteer (existing or new), does not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List). Any offer of employment (either paid or voluntary) with Concern Worldwide will only be made following a successful clearance check being conducted on the applicant and such checks may be updated periodically during the course of the period of employment.

By submitting a formal application for paid or voluntary employment to Concern, you agree to Concern carrying out a clearance check as outlined above and that Concern will not proceed to recruit you should your name appear on any of the aforementioned lists

In certain circumstances, donors may request that personal data relating to employees to work on the activities that they fund be provided directly to them - so that they can perform their own counter terrorism checks. This may involve transferring some basic personal data outside the EEA. It will be a condition of your employment contract that Concern be allowed to share this information with institutional donors for these purposes.

For additional information please consult our website or contact the Human Resource Division in our Head Office.

You have certain rights under data protection legislation. For more information on how to exercise those rights please visit

Please only apply for this position if you are satisfied with the proposed processing of your personal data as outlined above.