Emergency Response Manager Job Vacancy in Nairobi, Kenya

Norwegian Refugee Council 

Position Title: Emergency Response Manager (Open for Kenyans Only)

Females are highly encouraged to Apply.

What we are looking for:

The Emergency Response Manager (ERM) will oversee the overall Kenya country emergency response programme in relation to displacement-related, climate-induced/natural and other emergencies. The ERM will lead the coordination, quality response, project management, and reporting of activities under NRC’s emergency programmes. The ERM will support and provide technical supervision of emergency response through partnerships and mainstreamed within current programmes in deteriorating drought-affected areas in Kenya. The ERM will be responsible for programme design, lessons sharing, assessment, coordination, leadership and overseeing emergency responses, with and through in-country local actors in collaboration with partner organisation programme leads, Area Programme Managers, Head of Programmes, Regional Office technical teams and relevant programme and support departments, including safety and security. The ERM will lead NRC’s positioning and representation, spearhead cash and market-based emergency responses, provide NRC’s technical expertise, facilitate harmonisation of approaches and methodologies across programmes with partners.

What you will do:

Key objectives for this role include:

  1. Adherence to NRC policies, guidance, and procedures.
  2. Ensuring adherence to NRC policies, handbooks, procedures and develop Standard Operating Procedures (SOPs)/guidelines where necessary.
  3. Overall oversight, strategic development, and operational management of emergency preparedness, mitigation, and response interventions across the Country Office.
  4. Ensuring that emergency responses are delivered in collaboration with and through local and national organisations;
  5. Regular monitoring of programmes implemented with local actors.

Specific Responsibilities:

  1. Programme Development:
  • Collate and share regular and up to date data on based on a context analysis, needs assessments, early warning signs, risk monitoring, trigger indicators, and minimum preparedness actions to inform assessment and response design as well as implementation plan.
  1. Emergency Preparedness Planning
  • Responsible for an up to date EPP, reviewing of minimum preparedness actions on a regular basis in consultation with the Head of Programmes, Area Programme Managers, and relevant core competency staff as well as the partners.
  1. Programme Management:
  • Overall responsibility for effective and efficient coordination of the emergency preparedness and response projects consistent with the project management cycle (including reporting to the desired quality and standard);
  • Ensure appropriate Financial and Logistical NRC systems/ procedures are adhered to within the Emergency Response programming.
  1. Logistics, Finance, and Human Resource Management:
  2. Coordination and Representation:
  • Liaise and coordinate with UN and I/NGO partners, local authorities, local partners and beneficiaries in planning and response to emergencies, preparedness, and contextual understanding of areas of operations.

Please download the detailed job description to learn more about the position as the above responsibilities are just a short summary.

What you will bring

Generic professional competencies:

  • Degree in International relations, Political or Social Sciences, or any other relevant field
  • At least 4 years of relevant experience in programme development, management, and fundraising in the humanitarian sector
  • Knowledge and skills in cash-based programming and market analysis
  • Emergency Response expertise
  • Good understanding of donor rules and regulations
  • Proven skills and experience in report and proposal development and working with multiple donors
  • Fluency in English, both written and spoken
  • Proficient in MS Office applications, specifically Word and Excel

Context/ Specific skills, knowledge and experience:

  1. Experience working with/ in consortium start-ups and/or management.
  2. Experience working in Emergency responses.
  3. Experience in needs assessment, project monitoring and evaluation, and programme development.
  4. Strong planning, organizational and interpersonal skills.
  5. Excellent analytical, presentation and reporting skills.
  6. Ability to work independently on own initiative.
  7. Ability to use Logical Framework Approach as a tool in project/program design and follow-up.
  8. Knowledge of rules and regulations of key donors and partners is an asset, mainly NMFA, SIDA, EU (ECHO), and the UN Donors.
  9. Past experience on working with local partners & localization is an asset.

What we offer:

  • Duty station: Nairobi_Kenya
  • Contract: national fixed term contract– One Year (renewable subject to funding availability)
  • Travel: Travel to field locations as required (50%)
  • Salary/benefits: grade 8 on NRC’s country salary scale.
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process:

  • Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
  • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
  • Submit your application and CV in English, taking care to attach your latest CV.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
  • Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
  • This position is open to Kenyan nationalities only.
  • If you have any questions about this role, please email EAY Recruitment eay.recruitment@nrc.no with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

Kenya hosts more than 400,000 registered refugees and asylum seekers in the two camps Kakuma and Dadaab, as well as in urban areas. Most of the refugees are from Somalia and South Sudan. Some have lived in Kenya for decades, while many fled to Kenya during the 2010 drought and the civil war in South Sudan. Freedom of movement is constrained in the camps and livelihood and working opportunities are limited.

It’s becoming increasingly difficult to seek refuge in Kenya. Somali citizens no longer automatically receive refugee status. In 2016, the Kenyan government announced that Dadaab will close, but this was blocked by the High Court in 2017. In 2019 and 2020 there were renewed calls for the closure of Dadaab and a roadmap for camp closure has been agreed upon between UNHCR and Government of Kenya.

Internal displacement in Kenya is often overshadowed by the refugee situation. Kenyans have been internally displaced by droughts, food insecurity and floods, as well as ethnic conflicts. The present situation in Arid and Semi-Arid Land counties across Kenya remains precarious due to more droughts.

You can also learn more about NRC’s operation in Kenya here.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

  • Do demanding and professional work, often in challenging contexts.
  • Join a work culture that empowers every employee to share ideas and take responsibility.
  • Be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC


The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

How to apply

Apply here.