Ruaraka Uhai Neema Hospital
Hospital Receptionist
Key Responsibilities
- Assist patients to complete all necessary forms and documentation including medical insurance records with all due accuracy.
- Ensure that all patients information is entered onto the system promptly and accurately to avoid claims return i.e Register patients according to established protocols in the hospital
- Ensure all patient information is accurate including billing
- Should be fully updated on all services and their costs. Patients must get the very accurate information on first call.
- Develop a proper filling and retrieval system in order to maintain and manage patient records thus ensuring efficient retrieval of all needed information.
- Monitor patient’s appointments as scheduled and constant follow up on the same
- Respond to incoming calls and respond to all inquiries
- Ensure the reception area is well maintained, neat and clean
- Shall ensure at all times that the patient’s privacy and confidentiality is safeguarded
Qualifications
Diploma in Secretarial / Front Office
2-3 years’ working experience in a hospital
Applications to be sent by 06th April 2023 to hr@runeemahospital.org