Directline
We are looking for a motivated and qualified professional to fill the position of Regional Investigations Manager.
Overall Purpose of the Job: The role holder is responsible for supervising both technical and non-technical staff in investigations and formulating strategies
Key Roles and Responsibilities
- Team supervision for optimal performance
- Offering technical support to investigation team
- Responding to queries that require technical response
- Fraud investigation and reporting
- Visiting scene of accident to collect factual data and conduct in-depth analysis
- Working with cross-functional teams to ensure investigation processes are efficient
- Any other responsibilities will be communicated to the Officer from time to time.
Person Specifications
Academic Qualifications
- University degree in Forensics Investigations / Criminology & Security Studies or equivalent from an institution recognized by Commission for Higher Education.
Professional Qualifications
- Diploma in insurance or its equivalent
- Member of a relevant professional body
Experience
- Minimum four (4) years’ relevant experience in an established investigations practice
- Experience in the insurance industry will be advantageous
- Excellent knowledge and understanding of contemporary risk management principles, practices and reporting
Skills and Attributes
- Excellent communication and interpersonal skills
- Excellent planning and organization skills
- Excellent problem solving and decision making skills
- Excellent knowledge of industry rules and regulations
- Results oriented and customer focused
- Excellent analytical and fraud detection skills,
- Strong supervisory and leadership skills in managing team/department performance
Application Instructions
If you qualify for the above advertised role, kindly send us a detailed CV and Application Letter clearly demonstrating your fit as per the roles & responsibilities and the person specifications (academic / professional qualifications, experience, skills & attributes) listed above.
Applications that do not conform to the Application Instructions will not be considered.
Kindly send your application documents to human.resource@directline.co.ke to reach us on or before 5.00pm Thursday, 9th March 2023.