TechnoServe Inclusive Business Specialist Job Vacancy in Nairobi, Kenya


Position Title: Inclusive Business Specialist

Requisition number: INCLU002865

Location: Nairobi, Kenya

Program: Implementing Inclusive Growth Strategies for Gender-Diverse Food Processing SMEs in Kenya & Tanzania

About TechnoServe

Everyone deserves the opportunity to build a better future.

This simple idea has been at the heart of TechnoServe’s work around the world for over 50 years.

TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development.

But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting.

Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing…when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.

Job Summary: The Inclusive Business Specialist is responsible for shaping and delivering technical assistance to SME food processor clients in Kenya.

S/he will work closely with clients and value chain experts (short-term consultants) who are brought on-board to develop the IBPs and IMPs, as well as liaise with staff from TechnoServe’s Alliance for Inclusive and Nutritious Food Processing (AINFP) program, to:

Develop and support implementation of Inclusive Business Plans (IBPs): oversee technical assistance and cost-share (co-investment) towards implementation of IBP recommendations

Support optimization and implementation of Inclusive Marketing Plans (IMPs) to help clients effectively reach BoP markets.

The Inclusive Business Specialist will report to the Program Manager.

Program / Practice / Department Overview:

With an overarching mission to reduce poverty and increase resilience in the countries where we work,

TechnoServe aims to achieve two long-term goals through this program:

1) Catalyze inclusive growth, both upstream and downstream, of gender-diverse SME food processors in Sub-Saharan Africa; and

2) Increase women-led business’ access to resources (finance and technical knowledge/skills) and profitability, in order to fuel women’s economic empowerment across Sub-Saharan Africa.

Profitable, growing agribusinesses with farmer-based supply chains, gender-responsive policies and practices, and reach into base-of-the-pyramid (BoP) markets can be the linchpin of resilient African food systems, holding particular promise for creating commercial value while also stimulating employment, livelihoods, food security, access to nutritious foods, and women’s economic empowerment.

Investing in women-owned and led businesses contributes significantly to economic growth, including job creation.

Through this 3-year program, TechnoServe will provide customized technical assistance and co-investment funding to more than 20 gender-diverse small- and medium-sized (SME) food processors in Kenya and Tanzania to catalyze inclusive growth.

Specifically, TechnoServe will support clients to:

1) strengthen their smallholder farmer sourcing models to benefit both clients and their farmer suppliers by developing and implementing customized Inclusive Business Plans; and

2) reach BoP markets by developing and implementing Inclusive Marketing Plans, to benefit clients and consumers.

Primary Functions & Responsibilities:


  • Help develop selection criteria for participating food processors
  • Meet with and select food processors to participate in the program; recommend clients for continuation or cessation of program activities
  • Oversee/lead the development of inclusive business plans and inclusive marketing plans, which will include: working closely with short-term value chain specialists; conducting interviews with food processors and other key stakeholders; reviewing data; and organizing/participating in field visits
  • Oversee co-investment grants with a subset of selected processors

Program Coordination

  • Serve as contact for clients for this initiative; coordinate with the AINFP team, who are the relationship “owners”
  • Coordinate with the AINFP team and other TechnoServe programs and specialists to identify potential clients / select clients, and to execute program activities
  • Help interview, select, and manage short-term value chain experts brought on to develop IBPs and optimize IMPs.

Program Quality and Impact

  • Collaborate with Program Manager and AINFP team members to achieve program targets and objectives
  • Assume ownership and accountability for high-quality programming
  • Ensure quality controls for any grantee partners, in line with Technoserve policies and procedures

Program Monitoring, Evaluation, and Learning

  • Regularly collect program data, in collaboration with the Program Manager and AINFP team
  • Monitor program performance against targets, and work with Program Manager to develop action plans to overcome challenges
  • Record learnings from program implementation, and collaborate with Program Manager to develop knowledge products to share these learnings

Knowledge, Skills and Abilities:

Program Execution

  • Strong understanding of market systems, agribusiness operations, and inclusive business models or inclusive marketing strategies (base-of-pyramid marketing strategies)
  • Client focus. Understands client concerns/priorities, in order to guide technical assistance
  • Effectively plans and prioritizes activities
  • Committed to strong program performance
  • Committed to compliance with organizational policies

Collaboration & Relationship Building

  • Works cooperatively with team members to achieve common goals
  • Builds trusted, productive relationships with staff, clients, and key stakeholders
  • Uses sound judgment to escalate issues when necessary

Strategic and Innovative Thinking

  • Builds strategic relationships to achieve program goals
  • Seeks out opportunities to learn and actively applies new knowledge and skills
  • Analytical; able to assess and diagnose challenges, and evaluate alternative courses of action to produce practical and effective solutions
  • “How might we…?” mindset, striving for continuous improvement in program quality and impact

Effective Communication

  • Able to tailor communication to different audiences and work at multiple levels
  • Strong business writing skills; able to express self clearly and effectively through writing
  • Clear speaker; able to convey ideas and information effectively through speaking

Basic Qualifications:

  • Bachelor’s degree in agribusiness, business, agriculture, or other relevant discipline
  • 3+ years of professional experience in agribusiness, business, agriculture, or a related field
  • Significant knowledge and understanding of the business and technical challenges of agro-processing in Kenya

Preferred Experience:

  • Business advisory services
  • Private sector agribusiness experience
  • Managing complex stakeholder relationships & Experience with co-investment grants
  • Experience working with base-of-the-pyramid consumers, women or youth producer groups, and/or women or youth entrepreneurs

Required Languages

  • Fluency in English (speaking, reading, writing)
  • Kiswahili, preferred


  • Willingness and ability to travel within Kenya

How to Apply

CLICK HERE to apply online.

The deadline for applications is 29th September 2022.

We encourage all qualified individuals who share TechnoServe’s vision of improving the lives of others through proven business solutions to apply.

With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.

We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.

If you have a disability that affects your ability to use our online system to apply for a position at TechnoServe please contact the Human Resources at or call +1 202 785 4515.