Office of the Ombudsman
Position Title: Office Administrator II
The Commission on Administrative Justice (Office of the Ombudsman) is a Constitutional Commission established under Article 59 (4), Chapter fifteen of the Constitution and the Commission on Administrative Justice Act, 2011 with the mandate of addressing all forms of maladministration in the public sector in Kenya.
The Commission is also charged with overseeing and enforcing the implementation of the Access to Information Act, 2016.
The Commission seeks to fill the following positions:-
Ref: CAJ/JOB/004/08/2023
Reporting To: Assistant Director Human Resource And Administration
Department: Corporate Services
Job Grade: CAJ 7
No. of Posts: 1
Terms of Employment: Permanent & Pensionable
Duty Station: Head Office
Duties and Responsibilities:
i. Coordinating schedules of meetings and appointments;
ii. Coordinating travel arrangements;
iii. Ensuring security of office records, equipment and documents, including classified materials.
iv. Ensuring security, integrity and confidentiality of data;
v. Establishing and monitoring procedures for record keeping of correspondence and file movements;
vi. Taking oral dictation;
vii. Using e-office to research and process data;
viii. Operating office equipment;
ix. Attending to visitors/clients;
x. Handling telephone calls;
xi. Booking rooms and conference facilities;
xii. Handling customer inquiries and complaints;
xiii. Maintaining an up to date filing system in the office;
xiv. Preparing responses to routine correspondence;
xv. Managing office protocol and etiquette and managing petty cash; and
xvi. Guide and supervise staff.
xvii. Any other duty as may be assigned from time to time.
Job Specification
For appointment to this grade, an officer must have: -
i. Bachelor’s Degree in any of the following disciplines: Secretarial studies, Business Administration/Office Management or equivalent qualification from a recognized institution;
ii. Diploma in secretarial studies;
iii. Must have four (4) years relevant experience in the role of an Assistant Office Administrator I or its equivalent;
iv. Certificate in Computer Application Skills from a recognized institution; and
All interested candidates who meet the job indent for this position are encouraged to send hard copy of their application letter, curriculum vitae and copies of their academic and professional certificates together with a clear National Identification card by 25th September 2023 at 5.00p.m. to:-
The Commission Secretary
Commission on Administrative Justice
2nd Floor, Westend Towers – Waiyaki Way
P O Box 20414 City Square 00200
Nairobi