Casual Server Job Vacancy in Kenya

Position Title: Casual Server


We are seeking passionate waiters/waitresses driven by the desire to satisfy customers. Successful candidates will be responsible for serving guests in a friendly, timely, and efficient manner.

• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest and also try to upsell.
• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.
• Issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food.
• Communicate to the guest and provide assistance with their queries.
• Serve food and beverage to the guest as per the course of order.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, replenishing utensils, refilling glasses.
• Properly open and pour drinks at the tableside.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the restaurant.
• Must have some familiarity with basic cooking skills.
• Help in other areas of the restaurant such cleaning and organizing serving areas.

• Knowledge of culinary terminology
• Previous food service experience
• Formal training through a hospitality of culinary program/college/university.
• Ability to work with flexibility in a continuous schedule of day, nights, holidays, and weekends
• Any other skills and knowledge where possible

Candidates who meet the above requirements are invited to submit their cover letter and CVs to on or before 25th September 2023. Only shortlisted candidates will be contacted.