Terre des hommes Child Protection Caseworkers / Bid Officers Career Opportunities in Kenya

Terre des hommes

Position Title: Child Protection Caseworker / Bid Officer

Job ID: 20230104

Categories: Collaboration

Reports to

  • (Hierarchically): Child Protection Senior Officer
  • (Functionally): Case Management Senior Officer

Number of subordinates: 0

2 Locations:

  • Kakuma and Kalobeyei
  • Dadaab -Garissa County

Contract duration: Until 31 December 2023

Context: Terre des hommes Foundation is an independent, neutral, and impartial Swiss organization founded in 1960, dedicated to bringing about significant and lasting change in the lives of children and young people, especially those most at risk.

Tdh ensures their well-being and the effective implementation of their rights as defined in the Convention on the Child’s Rights and other human rights instruments.

To make a difference, Tdh focus our efforts on maternal and child health, children and young people in migration situations, and access to justice.

Tdh promotes the active participation of children and young people to empower them. We advocate for their rights and support them in expressing their needs and interests. Tdh works in fragile contexts and conflict zones, as well as in more stable environments.

Tdh is present in Kenya since 2011. Currently Tdh is providing protection services for children and families
affected by migration, natural crises and poverty in Dadaab refugee camps, and Garissa Township in Garissa County, Kakuma refugee camps, Kalobeyei integrated settlement and host communities in Turkana, and in Korogocho informal settlement in Nairobi.

The intervention in the refugee response in Dadaab and Kakuma refugee camps, Kalobeyei settlement and its host communities, is focused on prevention and response to child protection needs while strengthening protection community-based mechanisms and Child Protection system.

In Garissa County, Tdh implements an emergency response program responding to the drought situation in the Horn of Africa. The intervention is focused on health and nutrition, child protection and WASH targeting children under 5 years ld and pregnant and lactating women.

In Korogocho informal settlements, Tdh implements early child development activities and child protection activities with a strong community-based approach aiming at decreasing violence against children and strengthening child protection mechanisms.

General descritopn of the positon

Tdh has been working in Dadaab within the socio-ecology model of child protection system with a strong
emphasis on children safety and well-being.

Case management remains a central intervention to ensure children exposed to at-risk environments are identified/protected, and those who experience abuse, neglect, exploitation and violence receive immediate life-saving services in line with their needs.

Tailor-made mental health and psychosocial services are provided to individual/group of boys and girls together with their parents in a safe place.

Outreach services aiming at community-led advocacy and empowerment increased information and knowledge on child protection issues. Revitalizing community intergenerational dialogues promoted open engagement on delicate social issues and possible reversal of some retrogressive practices.

Key Responsibilities

Implementation of case management activities for refugee children, their parents, caregivers and families in need of protection at the Refugee camps.

  • Child Protection Casework Officer intervenes in the case identification and registration, Case planning, referral and follow-up of the beneficiaries in collaboration Child Protection Volunteers.
  • Ensure that the consent/assent to proceed with the case management from both the child, the parent and/or caregiver and legal guardian for unaccompanied children is sought.
  • Supervises and provide training for Child Protection Volunteers in structural case management to
    reinforce their skills and capacity to conduct interviews, fill data collection forms, refer and follow-up
    with children at household level.
  • Develop an individual action plan for each beneficiary that responds to needs addressed in initial and comprehensive assessments and seek support of the Case Management Senior Officer whenever necessary.
  • Establish and maintain positive and efficient relations with target beneficiaries, community members and all the other actors operating in the camp. Seek for synergies to optimize resources and time, and strengthen services for the beneficiaries whenever possible.
  • Regularly follow up the assigned case to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed;
  • Regularly monitor and provide support to children and families through visits, providing guidance and advice.
  • Work closely with the Psychosocial team members in the identification of psychosocial distress cases and makes appropriate references to Psychosocial team for help.
  • Work closely with data team to ensure timely data entry to the IACPIMS and feedback on follow up cases are generated as required.
  • Conduct Best Interst’s Assessments and Best interests Determination (BIAs/BIDs) for UASC and other children with heightened Protection concerns.
  • Participate and be able to present Best Interest’s Assessment cases conducted by him/her in the BID panel and action on the recommendations entered by the panelists.
  • Timely preparation of progress report including both qualitative and quantitative information on
    BIAs/BIDs activities and put in to situation report, monthly report and quarterly report.
  • Ensuring that issues for chld protection are raised and addressed.
  • Ensure the placement of children in alternative care adhere to Tdh procedure and with the Kenya
    Guidelines on Alternative Care.
  • Be ready to respond to emergency cases.
  • Participate in surveys and data collection when required.

Child Protection

  • Promote, and ensure project activities are in line with, child protection principles.
  • Ensure the project activities are integrated in the child protection system and humanitarian
    coordination practices and guidelines.
  • Report serious cases of abuse on children identified by the project team to the management team.
    Strict confidentiality must be respected.

Coordination and Representation

  • Coordinate with CP casework officers, Empowerment team and psychosocial team to ensure programe intagration, case refarrals and BID recommendations.
  • Coordinate in the identification, follow up of children in alternative care and monitoring of foster
  • Work in close collaboration with Tdh partners and other key actors.
  • Coordinate with other Tdh sectors to ensure implementation of standardized activities and with other departments (program and support) of Tdh in as necessary.
  • Participate in fora and meetings in her/his field of expertise, when relevant and necessary.


  • Work with the Child Protection Senior Officer to provide accurate and timely activity reports.
  • Maintain and ensure a culture of strict confidentiality between Tdh staff and non Tdh employees.

Abuse Prevention Policy – Operational Risk Management

  • Commit to respect Tdh Risk Management Policies including: Child Safeguarding Policy, Safety and
    Security Policy and Anti-Fraud/Corruption Policy, Whistle Blowing Policy.
  • Commit to ensure the best implementation possible of the Tdh Risk Management Policies.
  • Commit to inform supervisors and to deal with any cases, allegations, or possibility of transgression, even potential, of the Tdh Risk Management Policies.

Job Requirements:


  • Professional University degree in social work, psychology, social sciences and any other relevant field.
  • At least 2 years experience working with vulnerable young populations and/or asylum seekers in need of Protection;
  • Experience working with extremely vulnerable individuals and SGBV Survivors in particular, is an asset;
  • Good IT knowledge (Microsoft Office, Internet);
  • Previous experience with Tdh or another child protection organization is desirable;
  • Knowledge of key protection issues in the asylum seekers population and best practices;
  • Knowledge of protection system in the Refugee Complex or similar settings.


  • Required qualities: proactive, autonomous, rigorous, organized, good communication and interpersonal skills.


  • Fluency in English and Kiswahili.
  • Ability to communicate in local language is a plus

Application Modalities:

Interested candidates who meet the criteria above are encouraged to send their applications letter and
detailed CVs to KEN.recruitment@tdh.ch

Candidates are required to indicate the position title and Location on the subject line of the email when

Kindly note only applications sent to this email address will be considered.

Only shortlisted candidates will be contacted. Female candidates are encouraged to apply.

Closing date for the application of this position is 20th April 2023.

Tdh’s recruitment and selection procedures reflect our commitment to protect children’s rights, which
includes the prevention of all forms of child abuse.

Tdh is an equal opportunity employer