National Information Management Officer (CCCM) Job Vacancy in Kenya - International Organization for Migration

Position Title : National Information Management Officer (CCCM)

Vacancy Number : SVN/IOMSO/010/2023

Duty Station : IOM Somalia Support Office in Nairobi, Kenya.

Classification : National Officer Category, Grade NO-B

Type of Appointment : Special Short Term (SST)

Estimated Start Date : As soon as possible

Closing Date : 17 April, 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Internal candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.


Under the overall supervision of the Senior Programme Coordinator in Somalia and the direct supervision of the Programme Manager (Camp Coordination & Camp Management – CCCM), the successful candidate will be responsible for information management responsibilities related to the overall function of the Somalia CCCM Programme.In particular, he/she will:

Core Functions / Responsibilities:

1. Coordination and Planning

a. Support OCHA (United Nations Office for the Coordination of Humanitarian Affairs) in cross-cluster information management and analysis at the strategic level; Act as the CCCM Cluster focal point for country level OCHA-chaired Information Management Working Group meetings in addition to Population Working Group meetings.

b. Ensure the dissemination and adaptation as necessary of information management tools that meet the needs of the CCCM Cluster.

c. Facilitate linkages with all cluster stakeholders, particularly national actors, for enhanced sectoral risk mapping and gap identification.

d. Provide sector-specific maps and graphics on a regular basis that aid forward planning as well as impact analysis.

e. Ensure application of appropriate information technologies for maintenance of CCCM Cluster partner lists (e.g. through Google Groups) and archiving of information (e.g. through the clusters Dropbox and cluster website) recognising limitations in connectivity.

f. Promote the use of inter-operable technologies among CCCM Cluster partners including the use of harmonized information products such as the complaints feedback mechanism (CFM), site verification, safety audit, service map and service monitoring reports.

g. Support and enforce data confidentiality guidelines adopted by the CCCM Cluster to protect sensitive data.

2. Monitoring and Reporting

a. Ensure adequate monitoring mechanisms are put in place to review impact of the programme and progress against implementation plans.

b. Follow up with field teams and implementing partners for the provision of timely, consistent and compatible data and information on needs assessment and programme monitoring for operational analysis and decision-making.

c. Ensure adequate reporting and effective information sharing amongst all field teams and partners, disaggregating data by age, gender and disability.

d. Develop simple, user-friendly CCCM reporting formats in consultation with other units, the CCCM Cluster Coordinators, and other key stakeholders; these reporting formats should include provision for gender and age disaggregation of data evolving to include reporting on vulnerable groups.

e. Promote use of and training on the use of these reporting tools among CCCM field teams and implementing partners, assistance providers and other stakeholders.

3. Supporting Programme Initiatives

a. Provide information management leadership in assessments and monitoring, including joint assessments and training.

b. Coordinate capacity building initiatives tailored towards raising the information management capacity of cluster partners.

c. Serve as the data management focal point for the programme’s complaints feedback mechanism (CFM) continually evolving the system and providing support to implementing partners.

d. Identify information products that can be created to promote strengthened understanding of the gaps, needs, and achievements of programme activities.

4. Perform such other duties as may be assigned.

Required Qualifications and Experience


  • Master’s degree in Information Technology, Data Statistics Geographic Sciences, Business, Public Administration, Humanitarian Affairs, Conflict Studies or other related fields from an accredited academic institution with two years of relevant professional experience; or
  • Bachelor’s degree in the above-mentioned fields with four years of relevant professional experience.


  • Previous operational experience in a similar role, either as cluster information management officer or data management supervisor for different international organizations, UN Agencies and/or INGOs.
  • Experience in web design and programming will be vital.
  • Proven Experience in statistical information and analysis.
  • Experience in handling confidential data is essential.



  • Detailed knowledge of the UN System, and NGO humanitarian community.

  • Knowledge of camp management-related technical guidelines, standards, and indicators

  • Knowledge of multi-variate mapping techniques and ability to coordinate and mentor technical staff.

  • Familiarity with the humanitarian reform and cluster approach

  • Demonstrated ability for leadership in the context of partnership building and consensual decision-making.

Data capture and analysis

MS Excel (Essential)

  • ability to create macros
  • strong knowledge of statistical, conditional, and text-based functions

-integration with Access or other database applications (SQL, MySQL, Oracle)

MS Access (Highly recommended)

  • Understanding of relational data theory and database structure
  • Ability to create queries and reports

Mapping (Geo-mapping)

  • ArcGIS, Mapinfo
  • Basic understanding of map making process (Essential)


  • ArcGIS, Mapinfo, SPSS, EpiInfo6 (Recommended)
  • Basic understanding of trend graphic design

Web Design

  • HTML, PHP, ASP (Recommended)
  • Basic understanding of web-based applications


  • Fluency in English and Swahiliis required. Working knowledge of Somali will be advantageous.

Required Competencies


  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


Any offer made to the candidate in relation to this special vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

How to apply

If you are interested, please submit your CV and Cover Letter via email with the subject of position title and SVN number to before the closing date.

No Fees: IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training, or other fee).

Posting period:

From 04.04.2023 to 17.04.2023

Only shortlisted applicants will be contacted.