IT Technician Career Opportunity in Nairobi, Kenya (70K)

Job Title: IT Technician

Industry: IT

Location: Nairobi

Gross Salary: 60k – 70k

Our client in IT seeks to hire a Technician who will ensure that all machines within his area are well looked after and running efficiently.

He must ensure that customer complaints are brought to a minimum.


  • Attend to assigned calls (including PMs) within the SLA
  • Escalate all calls that are not closed to the senior engineer
  • Inform the client of the performance of his equipment
  • Shall recommend, request spares, and replace the specific parts in the clients’ machines
  • Shall document all services carried out on a machine in a timely manner by completing a job sheet
  • Shall report on duty as stipulated in his employment contract or as directed by the supervisor and abide by operations regulation
  • Provide updates on the events in the field in order to attain the best service delivery practices
  • Complete necessary certifications as directed by the supervisor
  • To attend all technical meetings
  • To project and represent a positive image of the company
  • Take necessary steps to minimize risks/ company exposure to liability


  • Bachelor/Diploma Certificate in IT or Electronics Engineering
  • Minimum three (3) years of experience in a Technician’s role
  • Has work experience in communication operators’ data centers is prepared;
  • Has knowledge of OSI seven-layer model, can configure routers/switches/firewalls;
  • Has knowledge of Linux, experience with CentOS is preferred;
  • Have used virtualization software, CAS is preferred;
  • Has knowledge of storage, those who have used nimble are preferred;
  • Has knowledge of databases, those who have used Oracle are preferred;
  • Has knowledge of the data center’s cabling work
  • Able to drive

How to Apply

Please send your CV only quoting the job title on the email subject (IT Technician) to before 22nd April 2023.