SME Banking Relationship Manager Career Opportunity in Kenya

Our Client, a regional bank, is seeking to recruit the right Candidate for the under mentioned position.

Position Title: Relationship Manager – SME Banking

Reporting To: Branch Manager

Overall Purpose of the Job: Liaison between Retail customers and the Bank, through product, service performance and communication with clients and to ensure that the customers requirements are met through product attributes, service expectations and price sensitivities.

The Job exists to maintain a close relationship between the Bank and its customers.

Key Responsibilities

  • Business Development
    • Expected Results
      • Increased Earnings for Banking
      • Increase facility utilization
      • Increased usage of Bank Products through Cross selling
  • Customer Relations
    • Expected Results
      • Growth in Customer numbers
      • Customer Retention
      • Client Research
      • Problem Resolutions
  • Maintenance of Loan Book/Liability Book
    • Expected Results
      • Manage out of order Accounts
      • Maintain good book from turning Non performing
      • Increased Profits
      • Track Audit rating for portfolio
  • Compliance with regulation and regulation
    • Compliance with general banking and credit policies and procedures
  • Participate in the Banks Change programs, governance and CSR programmes
    • Participate in the Banks CSR activities.

Job Specifications

Academic Qualifications

  • Business related degree with an MBA as an added advantage.
  • Or equivalent experience in banking

Professional Qualifications

  • AKIB Diploma preferred
  • CPA-K/ CPS/ACCA and above preferred.

Level of Experience

  • The person should have 5 years proven experience and track record in establishment and management of Banking solutions
  • Knowledge in Credit Analysis and Monitoring
  • Knowledge in Bank Products
  • Selling and Negotiation Skills

Competences

  • Competence in credit skills, product development, sales and negotiations.
  • Passion and commitment to quality service performance
  • Excellent organizational, planning and analytical skills
  • Financial analysis
  • Computer literacy
  • Trade finance
  • Selling and Negotiation skills
  • Good interpersonal skills
  • Good communication skills.

Salary: Very competitive.

How to Apply

Send your updated CV to recruitment@sheerlogicltd.com on or before 27th March 2023.

Kindly indicate the job title in the subject line: RELATIONSHIP MANAGER – SME BANKING

(Only shortlisted candidates will be contacted.)