Position Title: Community Officer
The SNDBX is a permanent residency of more than 30 professional disciplines under the same roof who work collaboratively to serve entrepreneurs.
The Community Officer serves as the brand ambassador for the SNDBX. They are a reflection of the ideal member of the SNDBX community.
The individual shall be responsible for the development and growth the SNDBX Community’s network of clients, entrepreneurs, partners and resident members.
Duties and Responsibilities:
- Facilitate the growth and development of the SNDBX Community
- Manage the SNDBX Community relationships and engagements
- Administration of the Community meeting rooms, workspace, utilities and facilities
- Support the residents in managing Events and Meetings
- Organize and schedule SNDBX events; Plan and deliver an engaging calendar of events
- Build the community; use digital and social channels to drive awareness and engagement with the SNDBX
- Create platforms and activities within the SNDBX that facilitate meaningful connections
- Maximize attendance at SNDBX events and workshops (both face-to-face and virtual)
- Plan talks or engagements, secure speakers, create promotional copy, promote to members, drive registrations, and manage delivery
- Gather member feedback and insight through regular surveys
- Track the membership status (of the experts) and work on the feedback received.
- Relationship management with the building facility manager and SNBX entities
- Oversight of all office utilities
- Act as a relieve to the front office person in their absence
Required Specifications
- Experience in Community management for similar hubs and offices, with a track record of building communities
- Bachelor’s degree or a Diploma in a Business-related field, Communication, Event Management
- Proficient in using Meeting Scheduling Software, Facilities Management and Co-working Office Space Management Software
- Confident and firm personality, able to handle delicate situations with professionalism
- Analytical mind – able to assess Community needs and implement tangible solutions.
- Entrepreneurship mindset – able to appreciate the needs and concerns of the SNDBX experts
- An understanding of administration, facilities management and inventory management.
- Flexible and able to work outside normal working hours
- Time Management – able to perform even within time constraints and interruptions.
- Good oral and written communication skills (English and Swahili).
How to Apply
Interested and qualified applicants are invited to email their CVs to the SNBX HR Experts, Fanisi HR Solutions at jobs@fanisi.net on or before Friday 31st March 2023 indicating “Community Officer” in the subject line.
Only shortlisted candidates will be contacted.
We are an equal-opportunity employer.