Technical Support Engineer Job Vacancy in Nairobi, Kenya

Position Title: Technical Support Engineer

Industry: IT

Location: Nairobi

Gross Salary: KShs 50k – 60k

Our client in the Technology Industry is looking to hire a Technical Support Engineer to be tasked with visiting and supporting potential customers and relevant stakeholders to transfer knowledge and marketing experience.


  • Build customer relationships and increase customer satisfaction
  • Prospect activities and proactively collect the necessary market information and feedback to obtain a competitive advantage
  • Provide technical support to customers, and site visits/inspection when necessary.
  • Provide on-site commission when necessary and UAT.
  • Prepare quotations, configurations and calculations of orders and projects
  • Organize and participate to exhibitions, seminars, and meetings
  • Prepare products technical presentations and Trainings.
  • Deliver weekly and monthly reports.
  • Diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.

Education and Skills

  • A Bachelor’s degree in IT.
  • Ideally the successful candidate will have proven experience in the industry with technical knowledge of how systems work.
  • Fluency in English.
  • Effective communication and business acumen
  • Customer-focused with the proven ability to collaborate across diverse markets and forge relationships.

How to Apply

you are up to the challenge and possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Technical Support Engineer) to before 15th January 2023.