NGO Human Resource Officer Job Vacancy in Chogoria, Kenya (60K)

Position Title: Human Resource Officer

Industry: NGO

Location: Chogoria

Gross Salary: Kshs 45k – 60k

Our client is an NGO dealing with community development in the areas of health, micro-enterprise and capacity building.

With delegated authority, the holder of this position will be expected to effectively lead the human resource operations through recruitment and selection (assisting the specific managers), training and development, managing employee relations, staff benefits administration and enforcing organizational policies and practices.

Key Responsibilities

Human Resource Support

  • Ensure compliance with statutory regulations and the organization’s policies, flag and address non-compliance issues
  • Maintain HR manuals and policies and update processes for efficient service delivery
  • Maintain and update the HR Calendar and send out reminders to concerned parties
  • Prepare HR documentation and reports relating to HR processes and staff benefits
  • Support program directors/managers/coordinators on tracking probation periods and follow-up on confirmation forms
  • Prepare a summary of performance management data for analysis
  • Prepare monthly tracking of the completion of the staff activity reports status and escalate exceptions to the Senior Management on a timely basis
  • Liaise with IT to ensure timely deactivation of staff in all systems upon exit
  • Create, update and maintain HR and staff records both physical and digital files
  • Manage staff documentation processes on entry and exit
  • Monitor existing term contracts on a timely basis
  • Establish and maintain open, professional, and cordial relations with the organization’s internal and external customers. These include and are not limited to; Internal (all staff) and External (government agencies/ HR service providers)

Benefits Administration

  • Enrol staff on the first day upon reporting and ensure they are aware of their benefits, entitlements and/or services provided by the organization
  • Ensure timely deactivation of staff from all benefit/insurance companies upon exit of staff
  • Follow up with insurance providers on claims and that reimbursements are released to the members
  • Periodically, participate in staff salary and benefits surveys and follow up on reports for the organization
  • Keep an accurate account of leave utilization and flag concerns to the senior management in the leave management system
  • Prepare quarterly leave reports and reconciliation and submit them to program managers/coordinators

Staff Capacity Building

  • Responsible for collating training and development needs as identified by the organization’s staff in line with the approval of the relevant authority
  • Assess internal capacity of in-house training and organize training sessions accordingly
  • Provide capacity building, technical support and supervise the Administration officer
  • Ensure all staff are aware of the HR and Administration procedures and train staff accordingly

Recruitment and Selection

  • Deliver recruitment needs and assist in filling vacancies within the targeted timelines in collaboration with the hiring manager, while ensuring that open and transparent recruitment procedures are followed as per the organization’s policies and procedures
  • In collaboration with the program’s managers/coordinators execute proper staffing plans and ensure staffing is adequately designed to ensure effective implementation of projects
  • Identify redundancies and in collaboration with coordination and deal with the process effectively
  • Ensure all staff are working under a proper working agreement and that their employment terms match the Labor laws and the organization’s internal manuals
  • Manage appraisals and disciplinary action in conjunction with the program managers/coordinators
  • Maintain tracking system and full documentation of recruitment processes
  • Coordinate effective implementation of new staff orientation and onboarding processes

Employee Relations, Conflicts Resolution & Discipline

  • Maintain and enhance the organization’s human resources by planning, implementing, and evaluating employee relations
  • Be available at the disposal of the conflicting parties and hear out their issues without being judgmental
  • Intervene and help map out a solution in case of dispute amongst two or more employees or between the employee and the management.
  • In collaboration with the relevant managers and senior management, deal with employee’s disciplinary matters as needed

Any other duties as assigned by the Director of Finance and Administration/or any other authorized official of the organization

Requirement and Qualifications

  • Bachelor’s degree in Human Resources Management
  • Experience in sourcing, recruiting and interviewing professional and management candidates is required
  • At least 5 years of relevant post-qualification experience, preferably in an NGO
  • Strong interpersonal skills with the ability to maintain confidentiality and develop trust
  • Strong organizational and multi-tasking skills
  • Ability to operate a HR Information System
  • Knowledge of Kenya Labour Laws
  • Member of IHRM
  • Proficiency in using Microsoft office software: MS Word, Excel, PowerPoint, Outlook, etc. is required
  • Excellent record-keeping and documentation skills
  • A can-do attitude, a desire and the initiative to produce results that require hard work and motivation to achieve beyond what is expected
  • Must be a team player

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Human Resource Officer – NGO) to before 15th January 2023.