Credit Controller / Accounts Receivable Job Vacancy in Thika, Kenya

Position Title: Credit Controller / Accounts Receivable (CCP-K)

Location: Thika, Kiambu county

Reports to: Chief Finance Officer

Our client, a bread manufacturing and supply company, is hiring an experienced Credit Controller / Accounts Receivable to join their team.

Job Summary: Responsible for ensuring that distributors / clients are properly billed for goods provided by collaborating with the sales team and depots.

Ensure that the correct amounts are collected in a timely manner, verified and transactions recorded and account discrepancies are resolved. Performs other tasks to secure client payments.

Collaborates with the sales team and depot managers.

Key Duties and Responsibilities

  • Follow up for timely payment of due invoices as per company collection policy and look for ways to improve debt collection processes.
  • Keep track of assigned accounts to identify outstanding debts and plan a course of action to recover outstanding overdue payments.
  • Update account status and database regularly and actively liaise with accounting, bank reconciliation, sales & marketing team members with respect to customer account queries and pending transactions.
  • Investigate and resolve discrepancies in customer accounts like payment not posted, credit note not issued etc.
  • Ensure every customer account allocated is reviewed and reconciled at least once a quarter and account entries are cross checked against the original invoices, bank slip, bank transfer records.
  • Evaluate new credit requests and conduct customer credit checks.
  • Ensure Account Opening Form is filled up correctly by customers and has all necessary supporting documents.
  • Handle customer queries and complaints, meet customers as and when required and prepare appropriate documents for file record purposes like agreement/acknowledgement towards outstanding amounts etc.
  • File all customer correspondence documentation properly and keep such files in order for easy accessibility.
  • Prepare and share with managers weekly customer outstanding statistics and alert of debtors unwilling or unable to pay timely.
  • Prepare monthly (or on as and when required basis) statements, reports for customers and ensure they are delivered to customers in a timely manner.
  • When necessary, act as part of the Accounts team member and assist in accounting work as may be allocated by management from time to time.
  • Monitor credit control system in collaboration with sales and marketing, finance and executive team members and suggest improvements if any are required.
  • Any other duties may be allocated by the Company Directors and management.

Key Skills and Competencies:

  • Degree in accounting, finance, business administration or any other related field
  • Certified Credit Professional (CCP-K)
  • Certified Public Accountant (K)
  • More than 2 years experience in a similar position
  • Working experience with companies supplying daily needed goods with a high number of daily transactions will be of added advantage.
  • Possess strong analytical skills and attention to detail and reasonably good computational, excel, auditing & review and problem-solving skills.
  • Competency with large ERP systems
  • Excellent time management skills and ability to prioritize a demanding workload
  • Strong communication skills and the ability to handle potential tense interactions with clients whilst displaying a friendly and confident manner

Deadline: Interested parties should send their online applications on or before 18th January 2023

Correspondence: Detailed CV to be submitted online at

We thank all applicants for their interest in this position; however, only suitable candidates will be contacted to continue the application process.