Telesales Executive Job Vacancy in Nairobi, Kenya (40K)

Position Title: Telesales Executive

Reporting to: Head of sales & Business Development

Industry: Training

Location: Nairobi

Gross Salary: KShs 35k – KShs 40k

Our Client offers excellent training to humanitarian professionals across the globe as well as supporting humanitarian and development work.

They are looking to hire a Telesales Executive is to support the internal processes of the sales department by interacting with potential and/or existing clients through emails, telephone calls, and live website chats to persuade them to purchase companies’ products and services this is to help generate qualified leads, create suitable quotes, and process purchase orders.


B2C Clients

  • Respond to all incoming calls, Email and WhatsApp messaging for potential and active clients for both B2C Raising all invoices for all incoming registration forms from potential clients;
  • Follow up on raised invoice by calling the client/ sending Email/ WhatsApp to discuss mode of payment, negotiate terms of payment and expected date of payment;
  • Book Introductory and Orientation zoom sessions for the academic team and the BDM supervisor
  • Receipt incoming payment while updating receipted invoices;
  • Prepare admission letter for the participants who may require the same.
  • Prompt reminders for payment and registrations;
  • Update the CRM and Strong Leads Excel Sheet.


  • Build up on the B2B database.
  • Setting up partnership/collaboration meetings on behalf of the Partnerships Lead &b Advisor
  • Establishing leads for potential partners with the line cluster groups.
  • Sending Emails for invitations to potential B2B Clients

Workshops and Training

  • Sending Communication/invitation through Email/WhatsApp to clients on the upcoming training worships and conferences;
  • Preparing and Sending invoices and follow up on upcoming training workshop and conferences;
  • Requesting for competitive quotation for conference facilities and accommodations for onsite workshops and training;
  • Attending Potential workshops and conferences to establish networks and potential partners;
  • Update the CRM and Strong Leads Excel Sheet.
  • Any other Administrative task that maybe assigned to me by the manager.


  • Bachelor’s degree in Business Management, Sales and Marketing and other related field.
  • Humanitarian sector experience is an added experience.
  • Experience in an academic institution is an added advantage.
  • Good understanding of Microsoft Office
  • Excellent Communication skills – both verbal and written skills.
  • Have a business acumen.

How to Apply

If you are up to the challenge and possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Telesales Executive) to before 20th December 2022.