Security & Compliance Supervisor Job Vacancy in Nairobi, Kenya

Position Title: Security & Compliance Supervisor

Reporting To: Store Manager

Location: Nairobi

Our client, in the retail Industry, is looking to fill the position of Security & Compliance Supervisor.

Job Purpose: The Security & Compliance Supervisor is responsible for supporting the Store Manager by completing tasks to ensure a safe and secure working environment for all employees, visitors and customers.

Duties and Responsibilities

Security Responsibilities

  • Respond to all aspects of emergency responses to provide assistance to employees and customers and where necessary act as the command and control for the incident.
  • Conduct daily / weekly / monthly checks for all safety and security equipment.
  • Train store employees on the application of emergency procedures in crisis situations as per the guidelines.

Policies and Procedures

  • Implement the safety and security policies and procedures in the store.
  • Enforce security/safety policies and ensure that security officers’ post instructions are followed, established patrols are completed, and adequate reports and logs are filed daily and weekly as per the company policies.
  • Maintain strict compliance with the law and company policies concerning shoplifters’ handling, searches and seizures, and the preservation of evidence.


  • Identify potential safety and security risks and report to management.
  • Support investigations on cases such as employee theft, breach of ethics, corruption and violations of the company policies, procedures and code of conduct.
  • Identify theft trends within the assigned store, enforce theft handling procedures and improve the theft-catching rate of employees and customers.
  • Perform routine monitoring and review the video surveillance footage to ensure compliance with all policies and procedures during the day.
  • Participate in Loss Committee meetings and ensure action plans are prepared and implemented to reduce shrinkage.


  • Document any reports related to risk within the store.
  • Communicate with the store manager daily and weekly regarding safety & security issues/changes that need to be implemented.

Human Capital Responsibilities

  • Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work.
  • Apply and follow the company’s corporate policies and relevant procedures and instructions.

Definition of Success

  • Resolved/apprehended criminal cases.
  • Reduced physical shrinkage.
  • Maintenance of security assets.
  • Competencies, Education Qualification, and Skills

Education Qualification:

  • Bachelors’ Degree in Criminology, Security Management, Military Studies, Law Enforcement or any closely related field.

Minimum Required Experience:

  • 2+ years of related experience
  • Retail industry working experience is an added advantage.

Functional / Technical Competencies:

  • Excellent written and verbal communication skills
  • Strong interpersonal skills
  • Highly organized with strong multitasking skills
  • Good time management skills
  • Good problem-solving skills
  • High attention to detail

How to Apply

To apply, submit your application on our ATS at by 7th DEC 2022 under the SECURITY & COMPLIANCE SUPERVISOR job posting.

All applicants are advised to adhere to application guidelines for consideration.

Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.