Shop Manager (Cosmetics Shops) Job Vacancy in Nairobi, Kenya

Position Title: Shop Manager (Cosmetics Shops)

Nature of Job: Full Time

Salary Range: Kshs 80,000 – 150,000

Industry: Beauty and Cosmetics Products

Job Location: Nairobi

Duties and Responsibilities

  • Working in the cosmetics department of a large clothing or general retail store as the store head, meeting the sales target and other KPI of the store
  • Overseeing and setting the schedules of sales assistants in the store
  • Keeping track of sales and profitability, setting sales goals and monitoring employee
  • Interacting with customers, responding to customer questions and complaints
  • Frequently act as beauty advisors or consultants for customers, providing tips and passing on knowledge of brands and cosmetic techniques; recommending products that fit the client’s needs, preferences, and budget, and explaining how the products work
  • Training BAs in the store sales and arranging counter displays
  • Oversee the day-to-day operations of a cosmetics shops
  • Maintain the staff schedule, supervise employees, manage inventory, and ensure that customers are satisfied
  • Overseeing the sales of the store, tracking profits, and working the products or sales counter when necessary
  • Set shop-wide goals and ensure your staff is meeting them. Additionally, you hire and train staff and monitor their performance.

Key Requirements and Skills

  • Degree in Sales & Marketing/ Business Management or relevant field
  • Over 5 years’ experience in retail and cosmetics sales
  • Must have worked as a Manager in a cosmetics shops
  • Strong knowledge of the cosmetics industry, including trends, brand information and
    cosmetic artistry
  • A proven ability to set and meet maximized sales goals
  • Strong skills in communication, computer sales software experience and organizational
  • Self-driven and motivated by targets.
  • Selling skills
  • Customer care skills
  • Confident and pro active
  • Strong interpersonal and leadership skills
  • Result oriented
  • Excellent verbal and written communication skill

How to Apply

If you meet the above qualifications, skills and experience send CV to

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.