Senior Human Resources Officer Job Vacancy in Kenya - Amref Health Africa

Position Title: Senior Human Resources Officer

We are looking to employ a HR Generalist with outstanding analytical, organizational, problem-solving, conflict management, negotiation and communication skills. A conceptual thinker with the ability to multitask and adapt in a fast-paced, multi-cultural environment.


The Senior HR Officer will report to the Regional HR Business Partner. The purpose of this position is to provide HR support to clients in a manner that will ensure smooth and efficient operations of the business. The incumbent will be responsible for staffing, learning and development, compensation and benefits, HR trends analysis, performance management, and policies review.


Talent Acquisition Coordination (30%)

  • End to end recruitment coordination in an effective, timely, fair and transparent manner (including preparing and circulating job adverts, developing assessment tools, evaluating applications, interviewing and making recommendations, reference checks, preparing job offers and related documentation)
  • Provide guidance to the hiring managers on job reviews and development of job descriptions, grading process.
  • Provide advice to new staff on benefits entitlement (medical, pension and group life)
  • Coordinate the onboarding process and ensure all new hires have a good understanding of and subscribe to Amref’s vision, mission and values by understanding it’s approaches, policies, procedures, strategies and operations to perform their job.
  • Coordinate and provide relevant statistical information and data on recruitment activities and other applicable recruitment metrics.

Technical and Operational Support (30%)

  • Contribute to the establishment and use of regional data bases and e-resources including regional good practices relating to HR as part of the wider knowledge management strategy.
  • Administration of staffing changes promotion, transfers and terminations/ separations in consultation with the relevant line managers and in compliance with Amref’s policies, procedures and local labor laws.
  • Maintain confidential records related to grievances and complaints and coordinate their resolution.
  • Ensure that information in HRIS is up to date.
  • Ensure staff contracts are up to date.
  • Coordinate timely submission of payroll changes and statutory deductions in collaboration with shared services.
  • Follow through for International assignees document processing (Work permit application process, Work permit renewal, Benefits, Diplomatic cards, Alien cards, Dependent passes, NHIF registration, Resident permits, Onboarding, Database cleaning and maintenance).
  • Generate reports as requested so as to guide decision making and future planning and/or improvements.

Learning and Development (25%)

  • Work with the talent team to provide and communicate relevant learning and development opportunities for the employees.
  • Coordinate and follow through the administration of the delivery of staff learning and development initiatives as per the needs identified.
  • Ensure adherence to the performance management process of the organization with the units/entities supported.
  • Through constant engagement with stakeholders, identify improved ways of working.
  • Develop and maintain a regional HR data base to monitor the trends and patterns in the units supported and come up with recommendations and follow up actions.
  • Promote Amref staff culture initiatives to enhance collaboration across the organization.

Stakeholder Management (10%)

  • Maintain good working relationships with all stakeholders.
  • Stay abreast of developments in HR trends and best practices; share information with the relevant parties.

General (5%)

  • Perform any other tasks assigned by the Line Manager


Education and Professional Qualifications

  • Bachelor’s degree in Human Resources or its equivalent.
  • Higher Diploma in Human Resources if first degree is not in Human resources.
  • Should be a member of a recognized human resources professional body.

Required Qualifications and Experience

  • Six (6) years’ experience with at least three (3) years’ experience as a human resources generalist
  • Experience working in cross-cultural environment
  • Experience in the NGO sector is an added advantage

Knowledge, Skills and Abilities

  • Strong Microsoft Office and the ability to use technology in a global environment
  • Conversant with labor legislations related to human resources and employee management
  • Ability to maintain confidentiality in a professional manner
  • Ability to complete a variety of tasks in an efficient manner
  • Report writing skills
  • Excellent interpersonal and influencing skills
  • Strong attention to detail and accuracy
  • Flexible, comfortable with deadlines and able to work well under pressure
  • Team player
  • Excellent oral and written English communication skills

Personal Competence

  • Astute with a good understanding of the bigger picture, culturally sensitive and diplomatic
  • Enthusiastic and motivated about Amref’s vision, mission and values

Working Environment/Conditions

  • Hybrid working environment
  • Willingness to travel (as and when required)

The above is intended to describe the general content of and requirements for performance of the position responsibilities. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements nor meant to exclude other duties as assigned.

How to apply


Interested? Please visit our website to make your application. You will be directed to our online portal where you will need to create an account in order for you to be able to submit your application. Your application should include a cover letter detailing why you are the best fit for this position and your CV with relevant skills and experience. Closing date will be October 12, 2022. Only shortlisted candidates will be contacted.

Duly note that Amref Health Africa does not require applicants to pay any money at whatever stage of the recruitment and selection process and have not retained any agent in connection with recruitment. Although Amref may use different job boards from time to time to further spread its reach for applicants, all open vacancies are published on our website under the Vacancies page and on our official social media pages. Kindly also note that official emails from Amref Health Africa will arrive from an address.

Amref Health Africa is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Amref Health Africa is an equal opportunity employer and has a non-smoking environment policy.