Research & Data Science Learning Assistant Job Vacancy in Kenya

Position Title: Research & Data Science Learning Assistant (L.A)

Location: KU Unicity Mall, Along Thika Road.

Job Type: Fulltime

Indepth Research Institute builds the capacity of people, processes, and systems for organizational success and growth as well as nurturing a thriving ecosystem.

We do this through our four-line of services; Data Analytics, Strategy and Management Solutions; Training and Development; Digital Innovation, and Enterprise Systems as well as organizing Experiential Tours.

Job Summary: We need to meet increasing demand and maintain a high quality of our services, and the Learning Assistant will help us do it.

The role plays an important part in making sure we can respond to the changing development needs of the business.

You will do this through a variety of activities including managing the smooth running of Research, Data Science & Advanced Analytics Training programs, supporting bespoke development events, and assisting in the delivery of strategic consultancy projects among others.

Ultimately, a successful person should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long run.

Key Responsibilities:

  • Serve as the lead point of contact for all Customer Account Management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Developing corporate sales proposals and pitches.
  • Building strong client relationships to maintain old business and acquire new customers
  • Formulate learning and development strategies by undertaking training needs analysis, review of organizational goals, and training funding opportunities;
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Consult with key internal and external stakeholders and participate in project planning and implementation of training programs to ensure alignment with contemporary industry standards and expectations;
  • Forecast and track performance of key account metrics (e.g. Quarterly sales results and annual forecasts)
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Working with organizations (NGOS, Government, and Private) to coordinate design and delivery of specialized learning and development interventions and programmes to meet specific requirements or skill gaps
  • Ensuring learning and development materials/courseware are kept up to date and are reflective of the latest strategy, legislation, policies, technology and procedures
  • Collaborate with sales team to identify and grow opportunities within territory
  • Developing innovative and exciting new ways of meeting organizational learning and development needs
  • Flexing, adapting and amending learning and development interventions, without compromising quality, to ensure that they are supportive of the needs of the business
  • Constantly measure and evaluate the effectiveness of the training you deliver to continuously improve our offer and deliver our return on investment
  • Designing blended learning solutions.
  • Using digital tools to create flexible and innovative learning programmes
  • Monitoring how effectively learning has been transferred to our clients and offering post-training support when need be.
  • Other duties as assigned.

Qualifications and Experience

  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Should have a Masters in Research Methods, Data Science, Market Research, Statistics, Economics, Biostatistics, Epidemiology or any other relevant field
  • At least 2 to 3 years experience in any fast-paced company. (Preferably a social and market research company)
  • Statistics – Good applied statistical skills, including knowledge of statistical tests, distributions, regression, maximum likelihood estimators, etc.
  • Machine Learning – good knowledge of machine learning methods.
  • Strong Math Skills (Multivariable Calculus and Linear Algebra)
  • Data Wrangling – proficiency in handling imperfections in data.
  • Experience with Data Visualization Tools like Power BI, Tableau, matplotlib, ggplot, and d3.js that help to visually encode data.
  • Programming Skills – knowledge of statistical programming languages like R, Python, and database query languages like SQL, Hive, Pig are desirable. Familiarity with Scala, Java, or C++ is an added advantage.
  • Hands-on experience with data science tools
  • Eloquent and customer-oriented
  • Masterly of English, Excellent team building and clear interpersonal communications skills.
  • Proficiency in Database Management, Web-Based Programs and Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams
  • Cool-tempered with perseverance and ability to handle rejection
  • Experience in selling training programs and seminars/events
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Solid experience with Hub spot CRM software and MS Office (particularly MS Excel)
  • Ability to learn about products and services and describe/explain them to prospects
  • Well-developed professional networks
  • Experience in adult learning, instructional design, training, and facilitation
  • Strong communication skills, including writing and public speaking.
  • Previous experience working in a consulting and project environment is highly desirable.
  • Ability to work sensitively in multi-cultural environments and build effective working relations with clients and colleagues.
  • High level of competence in writing reports, analyses, proposals, or other technical communications
  • Strong planning, organization, strategic thinking, and problem-solving skills.
  • Experience in project management and supervision.
  • Ability to manage time and prioritize tasks, producing quality products within tight time constraints.
  • Analytical mind and great business sense
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

How to Apply:

Your application should be sent to to us on or before CoB Friday, 12th August 2022.

Quote the JOB TITLE on the subject of your email.