Relationship Officer Job Vacancy at Kenya Orient Insurance

Kenya Orient Insurance Limited

Position Title: Relationship Officer

Reports To: Branch Manager

Job Purpose: The relationship officer will be in charge of looking for new & renewal business from individual and corporate agents in the market.

He or she will be responsible for driving the sales and marketing of key company products and services as per the set and agreed targets by ensuring that the agents understands the company’s key products and strengths & be part of the team to recruit, train, monitor & motivate agents.

Key Tasks, Duties and Responsibilities

  • Responsible for the growth of revenue to the set targets through retention & acquisition of new business on existing accounts and new ones.
  • Maintains, controls and accounts for the company insurance policy documents and certificate allocations.
  • Ensure strict adherence to the cash and carry policy as per company guidelines.
  • Soliciting and negotiating special incentives to top performing intermediaries within set policy and compliance guidelines.
  • Achieve diversification through delivery of pre-set revenue product mix.
  • Prepare timely, accurate, informative reports to the branch manager for decision making.
  • Maintain and implement branch level SOPs (Standard Operating Procedures).
  • Embrace performance management process for effective and efficient service to our customers with a view to achieve overall branch/company business goals.
  • Establish and maintain a good relationship with brokers, agents and clients. Also maintain close liaison with other departments in the company.
  • Validating all claims and ensuring that they are promptly communicated to the claims department & supporting documents submitted.


  • A Bachelor’s degree in business related course (Insurance Option, Marketing, Business Administration and Finance) or equivalent from a recognized university.
  • Diploma in CII or AIIK is an added advantage.
  • 4 years relevant experience.

How to Apply:

If you are interested in the position and have the required qualifications, skills and experience, kindly CLICK HERE and apply on or before Monday, August 1, 2022.