Training Manager E-HR (Internal) Job Vacancy in Nairobi, Kenya - Aga Khan University

Position Title: Training Manager E-HR (Internal)

The Aga Khan University (AKU) is a pioneering institution of higher education whose mission is to improve the quality of life in the developing world and beyond, through world-class teaching, research, and healthcare delivery. AKU educates students for local and global leadership from campuses and teaching hospitals in six countries, primarily in Asia and Africa. It generates new knowledge to solve problems that affect millions of people, especially the most vulnerable. The University is a private, not-for-profit institution and part of the Aga Khan Development Network.

Aga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is accredited by the Joint Commission International from USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 50 years.

Reporting to the CMIO, the Training Manager will work in collaboration with the EHR business process teams, clinical and organisational teams, HIS/HER Program Director and client personnel to implement an effective training program for each of the E-HR applications. 


  • Create the training calendar/catalogue of available training for end users
  • Assist all core teams in implementing EHR training plans, best practices and future changes and integrations
  • Assist in designing and maintaining application curriculum for all training plans
  • Coordinate and manage attendance rosters and completion status for all types of trainings, eLearning and instructor led sessions
  • Promote user compliance to training initiatives applicable to their learning platform and audience by monitoring/reporting on completion status
  • Consolidate and update appropriate systems to enable prompt and accurate recording of the training records for learners
  • Escalate potential roadblocks to CMIO and HIS/HER Program Director and provide plans to resolve or mitigate the impacts to the training plan
  • Create all go live training support strategies and post-live training plans
  • Collaborate with all core teams to better understand the impact of the cultural changes associated with Electronic Health Record System.
  • Act as the primary training contact for core team leaders / SME’s throughout the implementation of optimization
  • Working with AKU team members to maintain super user strategy and training requirements for implementation and optimization 
  • Create a strategy and plan for new content for Learning Management Systems
  • Manage the training content upload/creation into Learning Management Systems
  • Support the assessment on budgetary and staffing implications of all training of end-users, which will include the impact training will have on the overall business performance of the organization
  • Prepare full current state assessment with gap analysis on what will be needed for training rooms and end user training for each phase of delivery
  • Work collaboratively with AKU wide colleague on improvement opportunities.
  • Foster a collaborative working relationship with E-HR and integration suppliers, AKU and project teams in order to achieve the goals post live
  • Work with HIS/HER Program Director and other stakeholders to execute a training strategy for across AKUH Kenya
  • Provide thorough status reports to HIS/HER Program Director and relevant stakeholders


  • Must have a higher diploma in a clinical background preferably in Nursing plus five years of work experience
  • Excellent communication skills 
  • Excellent presentation skills
  • Excellent written skills 
  • Experience in coaching/leading/delivering training 
  • Management/supervisory responsibility

To Apply

Applications together with detailed Curriculum Vitae, names of three referees, telephone contact, e-mail address and copies of certificates and testimonials should be sent to the Manager, Recruitment, Aga Khan University Hospital, Nairobi. P. O. Box 30270-00100, NAIROBI or by email to Applications by email are preferred.
Please indicate the title of the position on your application.

Applications should be submitted latest by May 16, 2022