Internal Communications and Employee Engagement, Specialist Job Vacancy in Nairobi Kenya - Aga Khan University

Position Title: Internal Communications and Employee Engagement, Specialist

The Aga Khan University (AKU) is a private, not-for-profit, international University first established in 1983, with 13 teaching sites in eight countries. AKU has seven hospitals and over 250 outreach health centres.  The University is a non-denominational institution open to all, irrespective of religion, ethnicity, gender or national origin.  Since 2001, AKU has offered academic programmes in nursing, medicine and education for and in countries in East Africa. 

This role sits within the Human Resources (HR) Communications entity of Aga Khan University’s Human Resources (HR) Department.

The Specialist will report to the Internal Communications & Employee Engagement Manager and will manage the development and delivery of local and global-reach internal communications campaigns and employee engagement initiatives. The Specialist will work collaboratively with the manager and other members of the team to advance the employer branding agenda such that Aga Khan University establishes its position as an employer of choice. The role will provide insight and strategic input into the planning of activities and crafting of key internal and external messages. It will be responsible for monitoring budgets, reporting, managing third party supplier as well as internal stakeholder relationships. The role will have a strong creative eye, capable of writing comprehensive briefs and assessing creative outputs.


  • Develop and manage comprehensive internal communication and employee engagement strategy, plans, activity calendars and supporting action plans
  • Identify and mitigate risks associated with the successful delivery and impact of communication activities
  • Establish and nurture relationships with identified internal and external stakeholders
  • Manage the development and production of printed and digital content and materials
  • Drive cost efficiency through involvement in setting and monitoring of budgets and identifying cost savings for optimised outputs
  • Oversee the management and reporting of performance data for continuous improvementLead on planning and execution of events and/or presence at events as required for employee engagement activities as required
  • Coordinate with relevant stakeholders internally to develop compelling award submissions
  • Manage the capture and improvement of HR Communications processes and procedures
  • Lead on coordination and delivery of townhall meetings, university assemblies etc.
  • Develop comprehensive presentations and case studies for varied audiences as required
  • Actively carry out market research and develop insights that will shape day-to-day decision making


  • Minimum 5 years’ experience working in a marketing and/or internal communications role ideally in healthcare or academic industries
  • Must have at minimum, a bachelor’s degree in communications, Public Relations, Marketing or other relevant subject areas
  • Key Account Management experience in a creative agency background is preferred
  • Internal communications and employee engagement experience is an asset
  • Must have proven project management skills
  • Must have excellent people and interpersonal skills
  • Demonstratable previous experience working culturally diverse environments
  • Must have excellent English comprehension skills and good spoken and written command of the same
  • Ability to read and understand Swahili is preferred 
  • Must be proactive, a problem-solver and be able to navigate fast-paced environments
  • Must have excellent presentation skills (verbal and written)
  • Must be proficient in Excel, PowerPoint and be comfortable operating on SharePoint and PeopleSoft platform

To Apply

Applications together with detailed Curriculum Vitae, names of three referees, telephone contact, e-mail address and copies of certificates and testimonials should be sent to the Manager, Recruitment, Aga Khan University Hospital, Nairobi. P. O. Box 30270-00100, NAIROBI or by email to Applications by email are preferred.
Please indicate the title of the position on your application.

Applications should be submitted latest by May 31, 2022