Hotel Sales & Admin Career Opportunity – Dove Nest Lodge Naivasha, Kenya

Dove Nest Lodge – Naivasha

Job Title: Hotel Sales & Admin

Reports to: General Manager

Job Location: Dove Nest Lodge & Peppercorn Holiday Resort – Naivasha

Duties and Responsibilities:

  • Provide the highest quality of service to the guest at all times by anticipating and exceeding guest expectations.
  • Support strategies and conduct activities to drive market share, guest satisfaction and financial results.
  • Responsible for Corporate and Travel Agent Room Sales for the hotel.
  • Identify new markets and business opportunities and increase sales.
  • Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
  • Builds and strengthens relationships with existing and new customers to enable future bookings
  • Closely following up on all business leads within a 24 hour response time line to clients
  • Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
  • Handle incoming and outgoing mail, including date stamping and distributing incoming mail
  • Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
  • Compile and file records of hotel activities, hotel transactions, and other activities


  • Bachelor’s degree/Diploma in sales/marketing or related field
  • A minimum two (2) years of experience in a similar role equivalent in the hospitality field.
  • Proven work experience as a Sales administrator or Sales support agent
  • Hands on experience with CRM software and MS Office (MS Excel in particular)
  • Understanding of sales performance metrics
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work under strict deadlines

To apply, send your cv only to on or before 15th May 2022.

Clearly indicate the exact position (Hotel Sales & Admin) applied for and your minimum salary expectations on the subject line, only shortlisted candidates will be contacted.