Hospital Receptionist Job Vacancy in Kenya

Job Vacancy: Hospital Receptionist

Key Responsibilities

  • Assist patients to complete all necessary forms and documentation including medical insurance records with all due accuracy.
  • Ensure that all patients information is entered onto the system promptly and accurately to avoid claims return i.e Register patients according to established protocols in the hospital
  • Ensure all patient information is accurate including billing
  • Should be fully updated on all services and their costs. Patients must get very accurate information on the first call.
  • Develop a proper filing and retrieval system in order to maintain and manage patient records thus ensuring efficient retrieval of all needed information.
  • Monitor patient’s appointments as scheduled and constant follow up on the same
  • Respond to incoming calls and respond to all inquiries
  • Ensure the reception area is well maintained, neat and clean
  • Shall ensure at all times that the patient’s privacy and confidentiality is safeguarded


  • Diploma in Secretarial / Front Office
  • 2-3 years’ working experience in a hospital

How to Apply

Applications to be sent by 24th May 2022 to