Credit Controller / Accounts Receivable Job Vacancy in Thika, Kenya

Career Opportunity: Credit Controller / Accounts Receivable (CCP-K)

Location: Thika, Kiambu county

Reports to: Chief Finance Officer

Our client, a bread manufacturing and supply company, is hiring an experienced Credit Controller / Accounts Receivable to join their team.

Job Summary: Responsible for ensuring that distributors/clients are properly billed for goods provided by collaborating with the sales team and depots.

Ensure that the correct amounts are collected in a timely manner, verified and transactions recorded and account discrepancies are resolved.

Performs other tasks to secure client payments. Collaborates with the sales team and depot managers.

Key Duties and Responsibilities

  • Record all cash, cheque and MPesa transactions made.
  • Manage the recovery of debt/loans with distributors/customers by telephone
  • Deliver excellent customer service through handling a range of customer enquiries by telephone and correspondence.
  • Effectively and professionally handling enquiries from customers, whilst ensuring compliance with processes and attention to detail.
  • Develop and monitor a credit control system in collaboration with sales, marketing, finance and company directors.
  • Working closely with the depots to ensure proper debtor management
  • Establish policies that follow customer service best practices while ensuring customers submit payments on time.
  • Check distributors/customer credit reports and communicate decisions to the CFO in a timely manner.
  • Communicate payment plans and set loan terms and conditions with the customer
  • Maintain debtor records, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts.
  • Report any payment issues to management.
  • Identify and follow up on overdue invoices and payments and implement company collections procedures as necessary.
  • Look for ways to improve debt collection processes.

Key Skills and Competencies:

  • Degree in accounting, finance, business administration or any other related field
  • Certified Credit Professional (CCP-K)
  • Certified Public Accountant (K)
  • More than 2 years experience in a similar position
  • Proficient with industry-standard accounting software HansaWorld
  • Working knowledge of database and spreadsheet software, such as MySQL and Excel
  • Relevant experience using modern communication systems, including email and phone systems
  • Expert-level experience using productivity tools, such as Microsoft Office Suite
  • Strong communication skills and the ability to handle potential tense interactions with clients whilst displaying a friendly and confident manner
  • Desire and ability to work collaboratively with others to accomplish daily goals
  • Ability to communicate well with a diverse range of people.
  • Ability to understand and translate complex information in order to give clear helpful explanations to customers.

Deadline: Interested parties should send their online applications on or before 25th May 2022

Correspondence: Detailed CV to be submitted online at

We thank all applicants for their interest in this position; however, only suitable candidates will be contacted to continue the application process.