Release Manager - Continual Service Improvement Job Vacancy in Kenya

KCB Group

Position Title: Release Manager - Continual Service Improvement

Responsible for making new and changed services and features available for use by defining a standardized process for planning, building, and testing the release, scheduling the release, pushing the release, deploying the release, providing early life support and closure of releases/changes where applicable. Works closely with Change Management, Build Team, Production team to ensure that all changes to production are non-disruptive

Key Responsibilities

  • Define the standard process for planning, testing, scheduling, and deploying the releases.
  • Own the responsibility of preparing a Release Plan. Coordinates with Change Management team, build team, production team and other key stakeholders regarding the same
  • Assign and track release activities with various teams.
  • Packaging, controlling, and integrating the release components as per the dependencies identified.
  • Coordinate the release schedule and resources required both internally and from third parties.
  • Coordinate with the Build team and production teams to execute the release and produce the documentations, which will contain.
    • Build, installation and test plans, procedures and scripts.
    • Monitoring and quality assurance of the release
    • Processes and procedures for distributing, deploying, and installing the release into the target environment.
    • Release unit roll-back procedures
    • Change remediation steps in case of release failure
  • Ensure that all mandatory tests are conducted, and all tests are successful as per the success criteria before a release can be flagged off to production.
  • Obtain the approvals for downtime-related information wherever necessary in advance and ensure that communications are send out to all stakeholders as per the release plan.
  • Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
  • Lead the Go-Live activities to deploy the releases successfully.

The Person

For the above position, the successful applicant should have the following:

  • Bachelor’s Degree in IT/ Engineering /Computer Science or Technical related
  • Professional Qualifications - ITIL Foundation or Project Management
  • Minimum 5 Years’ working experience is Required.
  • 3 years’ supervisory experience
  • 5 years’ Experience in release or project management in a large environment working with multiple systems  
  • 4 years’ Experience in Applications Support, Infrastructure Support (Hardware & Cloud, Database & Network)
  • 3 years’ experience in IT Service Management processes.
  • 2 years’ Experience in Project Management

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.


To be considered your application must be received by Friday 20th October 2023.

Qualified candidates with a disability are encouraged to apply.

Only short-listed candidates will be contacted.

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