Quality Assurance Supervisor Job Vacancy in Nairobi, Kenya

Position Title: Quality Assurance Supervisor 






KSH 80,000- 110,000



Duties and Responsibilities

  • To inspect raw materials, in-process, and final products in a timely manner.
  • Interpret customer specifications and artworks, directly provide guidance to shop floor staff to ensure all requirements and job characteristics are understood and approved to ensure jobs meet specification.
  • Maintain accurate records of all completed inspections.
  • Manage and maintain customer relationships by addressing and ensuring timely closure of any arising customer complaints and /or concerns related to Quality.
  • Support the continuous evaluation of existing quality control and assurance inspection methods and procedures and recommend the relevant corrective actions for improvements where necessary
  • Document and report any work or process not conforming to specified requirements; initiate corrective action reports where applicable.
  • Track compliance of material conformance reports to specifications and ensuring safe practices are being always maintained.
  • Represent Quality Department in continuous improvements activities and projects; support the development and implementation of new internal quality specifications to ensure compliance to company, customer and regulatory requirements.
  • Support the training efforts of the operational staff on new quality checks, processes and ensure proper documentation of the respective processes.
  • Support the Production Manager in monitoring and measuring the process health of quality control against production performance.
  • Ensure adherence to laid out processes and standard Operating Procedures (SOPs)
  • Ensure adherence to all safety standard practices and procedures and internal authorization process
  • Ensure whatever is to be dispatched is as per the work instructions.
  • Customer Satisfaction- Ensure whatever moves to the next step is as per the customer requirements thus decreasing customer return ration and customer complaints.
  • Health & Safety- Ensure safety standard compliance to minimize/control occurrence of health and safety incidents.
  • Reporting excellence

Key Requirements Skills, experience and qualification

  • Bachelor's Degree/Diploma in Quality or any technical related course
  • Quality Assurance & Control related certification is an added advantage
  • Proficiency in MS Office Suite & Management Systems
  • 3+ years in Quality Control environment preferably in a Mining industry
  • ISO-QMS experience is an added advantage
  • Ability to multitask in a fast paced, deadline-oriented environment to ensure delivery requirements while exceeding customer expectations
  • Excellent attention to detail with excellent organizational skills
  • Excellent written and verbal communication skill


  • If you meet the above qualifications, skills and experience send CV urgently to recruitment@britesmanagement.com quoting the job title as the subject line on your email
  • Interviews will be conducted on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.