Oasis Healthcare Front Office Managers Job Vacancies in Kenya

Oasis Healthcare Group Limited is Kenya’s first and largest countrywide fully-integrated private healthcare system, registered in October 2015 and born out of the Oasis Group Practice model of health services provision to harmonize the various companies & facilities existing across the country under the Oasis umbrella.

We currently have facilities in the following counties: Kisii, Nyamira, Migori, Homa Bay, Siaya, Uasin-Gishu, Kitui, Nairobi, Kakamega, Bungoma, and Busia

We are currently looking for qualified and dedicated candidates to fill the following positions;

Position Title: Front Office Manager

Location: Webuye, Busia, Nairobi

Overall Responsibility: The successful candidate shall undertake all receptionist and clerical duties at the front desk. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined.

Key Responsibilities:

  • Answer phone calls, emails, and in-person inquiries.
  • Communicate with patients to set up and schedule optimal appointment times.
  • Gather and track medical information from patients.
  • Organize and input data into electronic health records.
  • Inquire and process patients’ health insurance.
  • Support office with administrative and secretarial tasks.
  • Communicate with the internal office team and providers to ensure patients are helped and everyday tasks are accomplished.
  • Schedule appointments, including revisits between doctors and patients.
  • Assisting patients with completing necessary forms and documentation.
  • Keeping a clean and calm reception area.
  • Processing billing and payments, using medical software.
  • Scanning, filing, and mailing documentation as required.
  • Managing front office stock inventory and keeping it updated.
  • Maintaining information confidentiality at all times.
  • Collecting, analyzing, and processing all the client feedback
  • Any other duty as may be assigned.

Job Requirements

  • Diploma in Front Office Management from a recognized institution; a relevant degree will be an added advantage.
  • Ability to work under minimum supervision.
  • MUST be Computer literate i.e., Excellent knowledge of MS Office (especially Excel and Word)
  • A least 3 years experience as a front desk representative, agent, receptionist, or relevant position.
  • Strong communication and people skills.
  • Good organizational and multi-tasking abilities.
  • Problem-solving skills.
  • Any relevant Degree from a recognized institution will be an added advantage.

How to Apply

Interested candidates are to email their cover letter and detailed curriculum vitae ONLY; including names and contacts of three references, to hr@oasishealthcaregroup.com on or before 27th January 2023.

The email subject line MUST include the position being applied for e.g., “Marketing Officer”

Canvassing of any nature will lead to automatic disqualification.