Oasis Healthcare Group Limited is Kenya’s first and largest countrywide fully-integrated private healthcare system, registered in October 2015 and born out of the Oasis Group Practice model of health services provision to harmonize the various companies & facilities existing across the country under the Oasis umbrella.
We currently have facilities in the following counties: Kisii, Nyamira, Migori, Homa Bay, Siaya, Uasin-Gishu, Kitui, Nairobi, Kakamega, Bungoma, and Busia
We are currently looking for qualified and dedicated candidates to fill the following positions;
Position Title: Front Office Manager
Location: Webuye, Busia, Nairobi
Overall Responsibility: The successful candidate shall undertake all receptionist and clerical duties at the front desk. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined.
Key Responsibilities:
- Answer phone calls, emails, and in-person inquiries.
- Communicate with patients to set up and schedule optimal appointment times.
- Gather and track medical information from patients.
- Organize and input data into electronic health records.
- Inquire and process patients’ health insurance.
- Support office with administrative and secretarial tasks.
- Communicate with the internal office team and providers to ensure patients are helped and everyday tasks are accomplished.
- Schedule appointments, including revisits between doctors and patients.
- Assisting patients with completing necessary forms and documentation.
- Keeping a clean and calm reception area.
- Processing billing and payments, using medical software.
- Scanning, filing, and mailing documentation as required.
- Managing front office stock inventory and keeping it updated.
- Maintaining information confidentiality at all times.
- Collecting, analyzing, and processing all the client feedback
- Any other duty as may be assigned.
Job Requirements
- Diploma in Front Office Management from a recognized institution; a relevant degree will be an added advantage.
- Ability to work under minimum supervision.
- MUST be Computer literate i.e., Excellent knowledge of MS Office (especially Excel and Word)
- A least 3 years experience as a front desk representative, agent, receptionist, or relevant position.
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- Problem-solving skills.
- Any relevant Degree from a recognized institution will be an added advantage.
How to Apply
Interested candidates are to email their cover letter and detailed curriculum vitae ONLY; including names and contacts of three references, to hr@oasishealthcaregroup.com on or before 27th January 2023.
The email subject line MUST include the position being applied for e.g., “Marketing Officer”
Canvassing of any nature will lead to automatic disqualification.