Digital Learning Site Officer Job Vacancy in Kenya

Position Title: Digital Learning Site Officer


Reports to: Pathfinder Coordinator

Location: Nairobi - Kenya


The Jesuit Refugee Service (JRS) is Ministry of the Society of Jesus, incorporated as an international non-governmental organization with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people. The organization was founded in November 1980 and now has a presence in over 56 countries. JRS undertakes services at national and regional levels with the support and guidance of an international office (IO) in Rome. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term well-being of refugees and displaced people while not neglecting their immediate or urgent needs.
The main services provided are in the field of education, reconciliation, livelihood activities and psychosocial support. Currently, more than 724,000 individuals are direct beneficiaries of JRS projects. In Kenya, JRS has two projects: an urban refugee project in Nairobi focussing on Education and Livelihoods and field project in Kakuma Refugee Camp focussing on Education, Integrated psychosocial inclusive Education programme in Centres and Safe Shelters.


The Digital Learning Site Officer (DLSO) is responsible for working with the Pathfinder Coordinator in overseeing the students involved in the Southern New Hampshire University (SNHU) AS/BA Program that was launched in November 2019.

Students in the SNHU AS/BA program are required to complete internships in established organizations and complete capstone projects to demonstrate their learned skills. The DLSO plays a significant role in the students’ internship and capstone initiatives. The DLSO serves as a key interlocutor between students and potential employers and provides students with necessary trainings and opportunities to secure internships in established organizations.

The DLSO ensures the provision of internship proposals and feedback to the JRS education team.


General oversight of the program, students, and staff:

  • Being present at Nairobi’s JRS’s Learning Center from 8:30-5:30 Monday-Friday, except when working out of office on internship and employment acquisition and advocacy
  • Supervising the Academic coaches and providing guidance and feedback on their work and programs with the students
  • Running weekly meetings with the students, and leading mini-workshops, check-ins, and team building activities Securing internship and employment opportunities for students and advocating for refugee work permits:
  • Tracking student progress and ensuring timely acquisition of internships
  • Tracking student internship experience with students and employers
  • Networking with companies and businesses to secure internships
  • Providing students with professional development workshops and opportunities to help ensure they are internship and employment-ready
  • Researching employment restrictions for refugees in Kenya
  • Creating and carrying out an advocacy strategy to encourage the Government of Kenya to allow work permits for graduates

Onboarding new students and tracking student progress:

  • Providing guidance to students in the AS and BA admissions process and liaising with SNHU and JRS Kenya on requirements and submissions
  • Tracking student progress on the Power BI system
  • Flagging students falling below minimum scholarship requirements and developing action plans with these students
  • Downloading course content and liaising with the IT department to distribute course content to students


  • Bachelor’s degree in Business Administration BBIT or Education.
  • Must be highly proactive in communicating locally and internationally with students, on-site members, supervisors, faculty, and JRS staff
  • Must have high expectations of quality and be very detail-oriented
  • Strong problem-solving skills and a mind for innovation
  • Highly proactive management and coordination skills, ensuring effective and efficient workflow
  • Must have excellent computer skills and be fluent with a variety of online educational resources
  • Ability to work in a multi-cultural/global office across different departments
  • Excellent interpersonal, leadership, and management skills
  • Proficiency with MS Office, Google Calendar, and other relevant Google apps
  • Familiarity with online work tools and project management software is preferred
  • Critical and contextual thinking skills
  • Strong time management and self-direction skills set
  • Ability to work in an open office environment
  • Flexibility, resilience to stress and ability to work under high pressure
  • Excellent organizational skills and event planning experience
  • Experience in teaching or conducting workshops
  • Experience in advocacy and networking


Please send your CV and a cover letter in one document that indicates what skills and experience you have that meets the criteria and your availability. The CV (maximum 3 pages) should include contacts (phone and email) for three professional referees. Please note that only official email addresses for referees will be accepted. Kindly send the application to by 5pm closing date 30th January 2023** with Subject line Digital Learning Site Officer.

Jesuit Refugee Service (JRS) is an equal opportunity employer. Qualified women and persons living with disabilities are encouraged to apply.

JRS has zero tolerance towards all forms of sexual exploitation and abuse and takes seriously all concerns and complaints about sexual exploitation and abuse against children and vulnerable adults by JRS personnel. JRS is committed to Safeguard children and vulnerable adults and has policies which outline the expected behaviour, code of conduct and responsibility of all persons acting on behalf of JRS (Staff, consultants, volunteers, interns, Pastoral team, and other representatives). All staff working for JRS are expected to abide by these policies and guidelines.

Only shortlisted candidates will be contacted.

Thank you for your interest in joining JRS

How to apply