Senior UX Researcher Job Vacancy in Nairobi, Kenya

Position Title: Senior UX Researcher

Location: Nairobi

Profile Introduction

Our client a Multinational Technology company that specializes in Internet-related Services and products seeks to bring on board a Senior UX Researcher.

About the role

As a Senior UX Researcher in the team, you will conduct and assist in researcher to create foundational understanding for users in Sub Saharan Africa.

You will work across various teams and products, focusing on a range of research from evaluative to exploratory.

You will have a variety of methods to plan, execute and analyst studies to ensure deeper understanding of the users and their businesses and communities.

Key Areas of Responsibility

  • Identify and prioritize high-impact UX research opportunities by having a strong understanding of product design, technical requirements, and business objectives.
  • Work in collaboration with the team to understand and frame the research questions/needs, and quickly develop a research plan to address research goals and hypotheses.
    Synthesize past research reports.
  • Plan, observe, and/or moderate usability testing sessions, concept validation, rapid iterative testing, and semi-structured interviews.
  • Conduct a full range of research activities including fieldwork, literature reviews, design sprints, surveys and other relevant research approaches.
  • Develop research materials (interview protocols, usability test scripts, screeners, etc.).
  • Awesome, self-motivated team player who enjoys problem solving with product team partners (Design, PM, Eng)
  • Advocate research findings to diverse audiences through written reports and oral presentations

Minimum Qualifications:

  • 4+ years of relevant work experience, examples of relevant work experience
  • Master’s degree in Design, Human Centered Design, Human Factors, Psychology, HCI/Computer Science, Architecture or other related fields or equivalent practical experience
  • Experience conducting interviews, contextual field visits, usability studies, surveys and other research methods.
  • Detail-oriented and ability to work independently on a variety of tasks.
  • Fluency in English. Fluency in at least one local language in Africa. Strong oral and written communication skills in English.
  • Can prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects.

Nice to Have

  • Experience leading foundational research, with a track record of product impact through thoughtful, well-executed research.
  • Experience conducting semi-structured interviews, contextual field visits, usability studies, surveys and other research methods
  • Experience with field research in emerging markets such as new internet users and digital commerce.
  • Strong systems-thinking skills; able to distill a problem space into understandable frameworks
  • Strong product sense and focus on understanding on product/market landscape
  • Excellent interpersonal, communication, and collaboration skills.
  • Excellent leadership, communication and collaboration skills.
  • Experience working with international agencies for research & recruitment

How to Apply

If you are qualified and up to the challenge, please send your CV to vacancies by 5 p.m, 23rd December 2022.