Stellar Physio
Position Title: Administrative Assistant
Industry: Health
Location: Nairobi
Duties and Responsibilities
1. Maintain a supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
2. Registration of patients.
3. Advance booking of patient in Clinic before the appointment date where applicable.
4. Answer phone calls, emails, and in-person inquiries.
5. Claim the patient bill to the NHIF system & other insurances.
6. Ensuring consistency on the customer care standards and telephone etiquette are maintained at all times.
7. Ensure prompt ordering and stocking of medical and office supplies
8. Establishing accurate, honest and positive relationship with internal and external customer.
9. Initiate marketing and communication strategies.
10. Any other duties that may be assigned from time to time.
Key Qualifications and Skills
- Diploma in Business Administration/Business Management, Health records or an equivalent qualification
- Knowledge of medical terminology and hospital industry.
- At least two (2) years working in a service-oriented industry.
- Basic accounting skills.
- Computer proficient.
- Customer service oriented.
- Strong interpersonal, time management, and organizational skills.
- Excellent verbal and written communication skills.
- Efficient problem solver.
How to Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Administrative Assistant) to info@stellarphysio.com by 21st November 2022.