Medical Superintendent Job Vacancy in Kenya – St. Francis Community Hospital

The St. Francis Community Hospital (STFCH) wishes to recruit a highly motivated, competent, honest and remarkably talented Medical Superintendent.

Job Ref: STFCH/HR/006/2022/113

Reporting to the Chief Executive Officer, the position holder will be responsible for developing all clinical standards and protocol; and ensuring continuous improvement of clinical services and patient care in line with the Hospital’s strategic objectives and leading practices.

The position holder will also oversee the activities of Clinical staff across the in-patient and out-patient departments, including their recruitment, training and relevant accreditation.

Key Responsibilities


  • Champion the articulation and continuous improvement of a differentiating clinical services strategy for St. Francis Community Hospital
  • Provide leadership and expertise in the development and management of clinical units/services in line with the Hospital’ strategy.
  • Ensure that appropriate structures, systems, competencies to deliver the quality of care in the brand promise are developed.
  • Establish objectives and appropriate implementation strategies for all clinical services units/ departments.
  • Demonstrate ownership of and communicate the department’s strategic direction to all clinical services staff and personnel.


  • Champion the implementation of the clinical processes, policies and procedures.
  • Provide sound advice, outpatient consultation and support for all clinical teams within the Hospital.
  • Ensure the smooth running of diagnostic, pharmacy, and therapy services; this includes revenue generation and self-sustainability of these services.
  • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services as required.
  • Monitor quality and appropriateness of medical care in line with global best practices.
  • Take ownership of the preparation and monitoring of the annual budget for the division and take corrective action in case of any variation.
  • Ensure that the interfaces between Medical & research and other departments are managed optimally.
  • Continually review and assess the effectiveness and efficiency of the Clinical/Hospital policies, procedures and processes and identify improvement opportunities.
  • Communicate the activities and achievements of the department to all relevant stakeholders.
  • Keep abreast of local and global best practices in clinical services, articulate implications for the division and the Hospital as a whole and make recommendations to the Chief Executive Officer.


  • Develop the standards and requirements for selecting and appraising all the clinical staff and participate in their recruitment process.
  • Identify and implement CPD programs for clinical staff; this includes identification of all training and development needs and implementation of any action required of clinical staff.
  • Oversee the continuous development and training of medical personnel, including orientation of new medical staff.
  • Perform clinical supervision of medical staff, including regular performance management, peer review and feedback, as well as physician behavior and impairment issues where required to promote the agreed standards of quality of care.
  • Ensure feedback from patients’ satisfaction surveys are periodically assessed and leveraged to improve delivery of clinical services.
  • Ensure effective organization and coordination of physician services and non-physician services as they relate to patient care to ensure a seamless experience for patients.
  • Support the Clinical Governance Committee’s in development and implementation of clinical governance and quality improvement within the Hospital for clinical services.
  • Provide input into the plans and programmes for Pharmacy, Infection control, Radiology, Physiotherapy, Research, Trainees/Medical officer interns and ISO Committee.
  • Ensure effective coverage exists for medical emergencies and take ownership of decisions regarding emergency equipment and drug supplies required in the Hospital to meet patient’s needs.
  • Work with the CEO and HMT to establish and manage relationship with relevant health care institutions, regulatory bodies, and other professional groups and service providers, etc.
  • Work with the Human Resources Officer and Senior Nursing Officer to ensure availability of qualified specialists across all in-patient and out-patient units and participate in employment contract negotiations where required.
  • Develop and ensure implementation and periodic review of policies and procedures regarding adequate protection of patients’ rights, advance care planning, etc.
  • Ensure that an effective care quality assurance program exists, is implemented and continuously improved in line with the Hospitals strategic objectives, relevant codes and regulations, etc.
  • Ensure a mechanism exists for screening all patients’ medical records for clinical appropriateness, completeness, etc.
  • Advise visiting consultants on changes in clinical policies and procedures and keep them abreast of changes in county, national and global regulations.
  • Ensure design of an effective work schedule for clinical staff, according to workload, space and equipment availability.
  • Direct, supervise and evaluate work activities of medical and clinical support services.
  • Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, clinical governance regulations, health insurance changes, and financing options.
  • Provide periodic reports on clinical activities to the HMT as required.

Qualifications, Skills and Experience

  • Must have a Bachelor of medicine and surgery from a recognized institution.
  • Master’s degree in any clinical field from a recognized institution.
  • Additional training in a management course is an added advantage.
  • Registered with the Kenya Medical and Dentist Board.
  • Must have 3yrs experience working as a Medical Superintendent in a busy institution.
  • Strong written and verbal communications skills.
  • Strong management, organization and leadership skills.
  • Must have BLS and ACLS certification.
  • ATLS Certification will be an added advantage.
  • Ability to maintain discretion and confidentiality.

How to Apply

Interested candidates should submit and address their applications, ENCLOSING A DETAILED CV, AND COVER LETTER ONLY to so as to be received by 18th November 2022.

Applicants MUST INDICATE CURRENT & EXPECTED CONSOLIDATED SALARY in their application and indicate MED SUP on the subject line.

Only shortlisted candidates will be contacted.

St. Francis Community Hospital is an equal opportunity employer