Call Center & Sales Personnel Job Vacancy in Nairobi, Kenya (40K)

Position Title: Call Center & Sales Personnel

Industry: Retail,

Location: Nairobi,

Gross Salary: 30k – 40k

We are a leading brand of Kitchen & Home Appliances company based in Nairobi.

We seek to hire a self-motivated and efficient staff who will be cross-skilled amongst different roles including but not limited to sales and service.


  • Handling of inbound calls, outbound calls, and WhatsApp enquiries
  • Website online order processing
  • Handle any issues or discrepancies from customers regarding their orders
  • Perform product details updates on the website such as sale promotions, and uploading new products
  • Occasional dealer management
  • Service centre upcountry dispatch repairs coordination
  • Any other duty as may be assigned
  • Please note this role will include various duties including but not limited to the above

Key Qualifications & Experience

  • Business degree/diploma or equivalent from a recognized institution
  • Minimum of 1 year of experience in the Kitchen & Home Appliances.
  • Experience in an e-commerce retail environment is an added advantage
  • Call center/customer service/front office experience
  • Proficient with Microsoft Office, especially Excel
  • Excellent communication and organizational skills

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Call Center & Sales Personnel) to before 21st Nov 2022.