Credit Company Assistant Sector Head Job Vacancy in Kenya

Exciting Credit Sector Career Opportunities

Our client, a leading and one of the fastest-growing non-deposit taking Credit Company with countrywide presence and strong market footprint, seeks to recruit dynamic, results oriented energetic and self-driven individuals for the following roles.

Position Title: Assistant Sector Head

Role Overview: Reporting to the sector head, the role holder will be responsible for overseeing the sales and business development operations of the sector they represent namely Corporate & SME Loans, Express Motor (Logbook loans), Micro-Loans, Boda-boda Loans and Salary Loans.

Job Summary

Job title: Assistant Sector Head

Reports to: Sector Head

Supervises: Sector Heads

Location: Nairobi, Kenya.

Number of Positions: Five (5) Positions

Placement: Immediate

Duties and Responsibilities

Sector Growth:

  • Ensure the loan book grows as projected through continuous product development and value proposition.
  • Actively develop and review products for the sector.
  • Actively participate in effective market penetration.
  • Proactively manage cost to ensure sector profitability.
  • In collaboration with the Sector Head-Micro and the top management, develop a market penetration strategy that clearly identifies target markets and offers new and innovative approaches to reaching customers, in line with the Company’s vision.
  • Oversee sector’s annual plan and execution in all branches.
  • Guide, coordinate and review sector’s marketing activities countrywide.
  • Set appropriate sector targets for the staff and monitor progress towards achieving the same and adjusting as necessary.
  • Ensure sector quality is within expected standards
  • Together with sector staff, keenly manage all non-performing loans to maintain quality of the book
  • Maintain and update quality reports in liaison with sector staff

Leadership, Growth & customer service:

  • Provide authentic leadership to sector staff.
  • Directly in charge of sector staff productivity.
  • Develop staff competencies and skills through continuous training of products and policies for performance improvement as per set targets and standards.
  • Oversees portfolio transfer in the sector (on staff exit or transfer) through liaison with branch and Head Office management.
  • In liaison with Human Resource Department, conduct effective Human Resource Administration in the sector.
  • Maintain high level of team spirit.
  • Constantly articulate the strategic intent of the company’s mission and core values
  • Mentor and coach sector staff.
  • Together with the staff, develop strategies to maintain and continuously improve service to the customers.
  • Ensure zero tolerance to customer complaints-both internal and external.
  • Ensure that the set Turn Around Time is adhered to by all sector staff.
  • Maintain high levels of confidentiality of customers’ information
  • Ensure 100% integrity in sector

Executive role:

  • Provide the interface between top management and the sector staff.
  • Actively cascade to the staff all decisions and directives from the executive.
  • Constantly provide the Sector Head and the CEO with feedback information on the running
    of the sector.
  • Provide oversight and management for the day to day running of the Sector.

Person Specifications (Qualifications and Relevant Work Experience)

  • Bachelor’s degree in any Business field from a recognized university/CPA/Credit Certification
  • Holder of a Diploma/Credit Certification will be an added advantage.
  • At least 3 years practical working experience at a senior level in an MFI/ Credit Company/Financial institution.

Extra Attributes

  • Report writing skills, Excellent skills in analysis of Financials, communication, interpersonal, organizational and negotiation skills
  • Demonstrates very strong leadership skills
  • Working knowledge in IT skills (Ms Office- must be very good in Excel)
  • Maturity, honesty, integrity, and a strong sense of ethics

Applications Procedure

If you meet the above criteria and are interested in making a meaningful career move in the fast-growing Credit Finance Sector, apply by submitting your CV in confidence to:

The Talent & Human Capital Lead
Esquire Consultants Limited.
P.O Box 76883-00620,

Via our placement email:

Please Note:

Do not attach certificates and testimonials in your application.

Kindly indicate your EXPECTED SALARY in your CV or application.

For Branch Team leader role, kindly indicate your Preferred Branch in your application.

Closing date for applications is 14th October 2022.

Shortlisting will be carried out on a rolling basis as applications stream in.

Only shortlisted candidates will be contacted.

If you do not hear from us by 21st October 2022, consider your application unsuccessful but your CV will remain in our database for future consideration.

Our client is an equal opportunities employer.