Senior Human Resource Assistant Job Vacancy in Kenya - Church World Service

Position Title: Senior Human Resource Assistant

Job Description

Position Title: Senior Human Resources Assistant

Reports To: Human Resource Officer

Division: Immigration & Refugee Program+ (IRP+)

Department: Administration, Human Resources

Job Location: Nairobi, Kenya

Grade Level: Grade 4, Senior Assistant, National

Introduction: Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability or veteran status in employment or in the provision of services.

Primary Purpose:

This position is responsible for proper maintenance of HR records/files to ensure efficient and effective filing system, recruitment, management of leave, time and attendance as well as maintenance of work permits and other pertinent documents for National and international staff in accordance with the guidelines of DOS/PRM and RSC Africa policies and procedures, and support with staff welfare matter. This position serves as an overall support to the Senior HR Officer and HR Supervisor and may assist in any function of Human Resource

Essential Duties:

  1. Maintains an efficient and effective filing system for HR documents, including the filing of staff files using the checklist.
  2. Support the Recruitment Cycle (post vacancies, short-list CV’s, arrange interviews, maintain candidate employment applications, conduct reference checks, extend offers, send regrets letters to unsuccessful applicants, update recruitment report, etc.)
  3. Organize HR fileserver and manage the archiving of HR documents as per CWS RSC Africa policy.
  4. Preparation of Payroll Management Reports (PMRs) for international and national staff and communicating the same to HQ for payroll action.
  5. Ensure smooth coordination of travel and accommodation logistics for new international staff and advise them on the visa requirements.
  6. Maintains accurate staff list and complete all the information as guided by the supervisor.
  7. Ensure staff have read and signed all the policies as required and maintain an up to date staff list with all the policies for quarterly reporting as per Program Integrity Guidelines.
  8. Maintains an up to date emergency contact list for CWS Africa.
  9. On-board new hires (collect new hires documentation, prepare of IDs and issuance of access cards to new hires and visitors)
  10. Work with IT to ensure access cards are activated and returned when not in use especially by the visitors and exiting staff.
  11. Support with recruitment exercise and communication with candidates.
  12. Manage staff leave, timesheets, and communicate to the payroll person.
  13. Prepares regular reports including monthly overtime report, monthly sick and annual leave report for Nairobi, and monthly international staff work permit report.
  14. Maintains a thorough understanding of Ministry of Foreign Affairs requirements for work permit and identity card processing/cancellation for international staff.
  15. Work with MFA consultant to ensure international staff work permits, visas and IDs are processed in good time, and process the payment of consultancy fee.
  16. Maintains updated copies of staff documentation including passports, vaccination cards, national ID, and educational certificates.
  17. Ensure staff exiting have been provided with clearance forms and exit interview global link.
  18. Prepares certificates of service for separated staff in accordance with CWS Africa’s standard operating procedures and relevant labor legislation.
  19. Prepares monthly probationary report and share with supervisors/managers a month before the probation end date.
  20. Maintains and updated staff list (new hires, promotions, deletions, etc. and saved on the file server by end of every month).
  21. Maintains notification system of pending employee performance reviews and liaise with the supervisors and employees concerned.
  22. Maintains contract expiry dates and update the unit heads two months in advance.
  23. Supports with the development of SOP and implementation of the same.
  24. Ensure staff medical and other insurance coverages are up to date. This includes but is not limited to enrollment, deletions, issuance/replacement of medical cards, trainings, debits, credits, evacuations and monthly reconciliation of the payments.
  25. Performs other duties that may be assigned to ensure effective and efficient administration of CWS Africa Human Resources section so as to meet the program’s objectives and maintain high professional standards.



  • Four (4) years’ work experience required
  • three (3) years’ experience in a busy HR office is required.
  • Experience in the Non-Governmental sector preferred.


  • Strong computer skills, in particular Microsoft Excel, Word, Outlook and Access
  • Excellent English communication skills, both oral and written
  • Excellent organizational and time management skills
  • Excellent understanding of confidentiality
  • Strong interpersonal skills
  • Strong analytical skills with the ability to understand, process, and document information

Education & Certifications:

  • Bachelor’s Degree or four (4) years of relevant paid experience in lieu of a bachelor’s degree required.
  • Diploma in Human Resources strongly preferred.
  • Member of Institute of Human Resource Management preferred


  • Manage large and diverse workload under pressure with competing priorities.Maintain the integrity of official records.
  • Analyze and solve complex problems and make sound decisions.
  • Work with minimal supervision
  • Maintain a high-performance standard with attention to detail.
  • Work independently and contribute to overall operations of RSC Africa.
  • Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).

Important Requirements:

  • Strong English communication skills, both written and oral.
  • Ability to work in a multi-cultural environment required.
  • Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required

Special Requirements:

  • COVID Vaccination is strongly recommended for all successful candidates
  • The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility. Must have proof of Yellow Fever vaccination before traveling for RSC Africa
  • This position is based in Nairobi, Kenya
  • This position requires use of laptops at all time, competence in Microsoft office packages is required.
  • This position may require travel in sub-Saharan Africa on short notice and under sometimes difficult conditions to meet demands of a dynamic operational program
  • Background check which includes references and an educational and criminal check is required before the start of employment for International applicants.
  • A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel.
  • Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.
  • Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.
  • Full time
  • All employees should be prepared to work from the CWS office within their location of hire. Remote work arrangements may vary depending on location and the governing rulings regarding the COVID-19 pandemic

How to apply

Log on to CWS careers site -