Client Relationship Officer (Credit) Job Vacancy in Kenya

We seek to recruit a highly proactive and self-driven individual to fill the position of Client Relationship Officer – Credit (Nairobi) for Pioneer FSA Limited.

Key Responsibilities;

  • Recruiting new clients
  • Recruiting merchants-tills & pay bills
  • Selling plots
  • Issuing loans to clients
  • Managing OLB & PAR
  • Ensuring loan repayments are done on time
  • Creating awareness on company products
  • Ensuring site visits are running smoothly
  • Ensure confidentiality of company’s operations
  • Identify new markets
  • Ensure set targets are met
  • Help by giving customers feedback.
  • Monitoring and examining competitors.
  • Make recommendations as to how customer feedback can best be used to support the business strategies.
  • Marketing and outreach.
  • Maintain existing clients and generate new clients to achieve revenue goals.
  • Giving timely reports.

Qualifications

  • Bachelor’s degree in Marketing or any other business-related course from a recognized university.
  • Minimum of two (2) years of experience in sales and marketing or customer service.
  • Flexible and resourceful; the ability to work in a fast-growing institution.
  • A thorough understanding of microfinance performance metrics/indicators and the ability to interpret and process operations data;
  • Customer Focused.
  • Excellent communication skills.
  • Strong leadership skills and ability to develop staff.

How to Apply:

If you are interested in the position and have the skills and talents we are looking for.

Please submit your application to hr@prudentialgroup.co.ke or hr@pioneerfsa.com with the position title placed on the subject line.