Inside Sales Representative Job Vacancy in Nairobi, Kenya (60K)

Position Title: Inside Sales Representative

Industry: IT

Location: Nairobi

Gross Salary: Kshs 50,000 – Kshs 60,000

Our client is a start-up founded by technology enthusiasts with more than 30 years’ experience in the data center industry across the world.

They have recently received their series B funding and are looking at expanding their team.

They seek to hire an Inside Sales Representative who sells the company’s solutions to small and midmarket new accounts and/or expands existing accounts.

Key Responsibilities

  • Builds and maintains relationships with key partners in assigned accounts/prospects
  • Facilitates customer relationships to ensure timely resolution of customer issues
  • Coordinates sales approach with the extended sales team (Sales Engineers, Solutions Architect, Customer Care, Commercial Solutions, Sales Operations, etc.) and external partners (Reseller, Strategic Alliances, etc.)
  • Uses network of peer representatives in strategic alliance and reseller partners to map and penetrate accounts
  • Researches and documents detailed understanding of customer business and organizational landscape on select accounts as needed
  • Develops account plans focused on maintaining/growing accounts on occasion
  • Identifies customer’s business needs, challenges, and technical requirements and matches to company solutions in partnership with SEs/SAs
  • Delivers pitch on company product set and solutions in partnership with SE/SAs and Sells full suite of company offerings to include entire footprint
  • Uses external partners to drive solution development in new areas/prospects
  • In terms of contract renewal , Addressing high churn risk customers using internal resources and external partners proactively
  • Facilitates customer contract renewals and negotiations to protect revenue
  • Uses internal resources to understand customers contractual obligations around notice periods, renew terms, company exposure
  • Ensure proper information maintenance in ZohoCRM
  • Maintain up to date and accurate information on all customer and sales activity in ZohoCRM.
  • Monitors and maintains status of opportunities in ZohoCRM, following the principles of forecasting
  • Identifies at risk accounts, expiring contracts and forecast churn
  • Prioritizes list of accounts/prospects for short and long term pursuit to achieve assigned sales objectives and provide accurate forecasts
  • Coordinates with Opportunity Development Team on a strategy for lead & sales opportunity qualification
  • Pursues the highest propensity prospects, fills the funnel with opportunities; cold calling prospects and building industry contacts
  • Facilitates the commercial offer and contract negotiations in partnership with Sales Management, using internal resources as needed to acquire the best commercial terms possible
  • Partners with sales leadership, commercial solutions, and P&L to recommend deal structure

Qualifications & Experience

  • Bachelor/Masters degree or equivalent through experience
  • At least 2 years of experience, preferably in B2B IT Services/data center/telco/network environment
  • Track record of sales achievement in the Kenya ICT market
  • Good understanding of cloud, enterprise digital transformation
  • Demonstrable understanding of direct sales and the Data Center industry
  • Keen understanding of value of LinkedIn and other social media platforms for engaging with prospective customers
  • Pro-active attitude, can do mentality, can thrive on a relatively “high rejection/low hit rate” ratio
  • Ability to self-start, self-motivate, self-sustain, self-improve and work independently
  • Excellent solution/consultative selling skills, proven ability to articulate clear value propositions
  • Experience in cold-calling
  • Good understanding of Microsoft office applications
  • Good team-working skills
  • Active on social media

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Inside Sales Representative – IT) to before 25th May 2022.