Junior Network Engineer Job Vacancy in Kenya (60K)

Position Title: Junior Network Engineer

Industry: IT

Location: Nairobi

Gross Salary: 50k – 60k

Our client is a leading IT service and solutions provider, servicing businesses of all sizes, from small to medium and large corporate enterprises.

They pride themselves on quality service, dependable results and reliable fast responses when support is required.

They are seeking a knowledgeable, tech savvy and customer focused Network Engineer to join their growing team.

Key Responsibilities

  • Attend customer’s office/work sites to troubleshoot and diagnose network problems.
  • Provide telephone support to customers to troubleshoot and fix network errors remotely where possible.
  • Identify and resolve customer network issues and take remedial action as required, e.g. new switches to be installed/replaced etc.
  • Ensure the security of company and client’s networks, completing updates and upgrades where needed.
  • Provide a courteous, customer focused service to our clients.
  • Escalate errors or problems that do not relate to networks to the relevant departments.
  • Work with various hardware and software as per the customer’s needs.
  • Prepare service/repair reports after repairs or services have been completed and update the company EPR system to enable proper invoicing.
  • Order required parts, such as switches, wiring etc. to complete service and repairs as needed.
  • Ensure alignment with the changing world of IT and tech by staying up to date with emerging trends, tech and news.

Qualifications and Requirements

  • Minimum of 2 years’ previous experience in a network engineer role.
  • Degree in Information Technology, Computer science or engineering related field
  • Network+ Comp/TIA certification would be an advantage.
  • Knowledgeable about various types of hardware such as printers, modems and telephones, along with in-depth knowledge of various computer operating systems such as windows and Linux.
  • Strong knowledge of security systems, network switches, firewalls etc.
  • Strong communication skills, both written and verbal with a strong command on English.
  • Strong customer service skills
  • Good problem-solving abilities, able to think out-of-the-box to find viable solutions.
  • Able to work either individually or as part of a team to get the job done.

How to Apply

If you are up to the challenge, possess the necessary qualification and experience kindly send your CV ONLY quoting the job title on the email subject (Junior Network Engineer – IT) to jobs@corporatestaffing.co.ke by 11th Nov 2022.