Mercy Corps Senior Compensation Advisor Career Oportunity in Kenya - Global People Team

Mercy Corps 

Position Title: Senior Compensation Advisor – Global People Team

Position Status: Full-time, Exempt, Regular

Location: Portland, OR, Washington DC, or Remote

Salary: US – Starting salary for this role will be $76,000 to commensurate on experience, based on local benchmark for candidates outside of the United States.

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible.

To do this, we know our teams do their best work when they are diverse and every team member feels that they belong.

We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Program / Department Summary

The People and Strategy Team ensures that Mercy Corps has the people, strategies and learning that will enable it to be a world-class, cutting edge, humanitarian organization, creating transformational change in the world.

We do this through: the recruitment, retention and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture.

To achieve this, we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.

General Position Summary

The Senior Compensation Advisor will support the Director, Global Total Rewards by researching, designing, and implementing compensation strategies and programs that are aligned and integrated with our global compensation philosophy, applicable policies and guidelines, and other programs aligned to our talent management initiatives and strategy, with a priority towards diversity and equity.

This person will liaise with both US and global counterparts and focal points on benchmarking new and existing roles, advising on salary scale reviews, and leading or contributing to compensation project initiatives.

Essential Responsibilities


  • Develop and adapt the global compensation philosophy framework in alignment with the organization’s overall strategic objectives and vision.
  • Create and monitor salary structures and classifications while ensuring practices are compliant with applicable national laws and regulations. Establish & maintain competitive compensation programs to promote Mercy Corps as an employer of choice in the INGO sector.
  • Manage base pay and bonus programs globally including merit pay, bonus plans, promotions and salary changes.
  • Manage and conduct job evaluations, and evaluate new position descriptions/classifications for FLSA and EEO implications using market data and internal evaluations.
  • Advise and partner with department leaders, Global HR, and recruiters on compensation-related matters such as benchmarking new positions, job offers, promotions, internal transfers and department restructures.
  • Act as the first point of contact for benchmarking and evaluation of compensation requests.
  • Lead on the development of and report on, and ensure compliance with, applicable regulations such as Fair Pay Affirmative Action, EEO, Oregon Equal Pay Act, etc
  • Proactively identifies and analyzes organizational trends, market data, and industry practices to identify root causes and address compensation issues.
  • Serves as a coach to peers and team members and acts as a resource for escalated issues.
  • Leads compensation projects and initiatives with an enterprise-wide impact.
  • Represents compensation in cross-functional teams.
  • Develops learning resources and conducts training to educate management and employees on compensation-related programs, practices and policies, ensuring compliance with legal standards and strategic alignment.
  • Liaise with Birches Group for annual salary survey data and serve as delegate point of contact for Director of Global Total Rewards.


  • Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under challenging or difficult circumstances.
  • Promote Mercy Corps’ culture by promoting the development and advancement of ideas allowing for new and unique approaches to problem-solving within existing policy and procedural requirements.
  • Maintain high ethical standards and treat people with respect and dignity.
  • Demonstrate an awareness of his/her personal strengths and development needs.
  • Contribute in all areas of compensation; establish policies and strategy in support of Mercy Corps’ Total Rewards philosophy.

Supervisory Responsibility

Global Administrative Assistant – Total Rewards


Reports Directly To: Director – Global Total Rewards

Works Directly With: Global Human Resources, Global Talent and other People, Strategy and Technology team members; Corporate Finance; Global Regional Directors and Teams, etc.
Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work.

We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualifications and Transferable Skills

  • Minimum of 5+ years of experience managing Total Rewards programs, international experience and strong compensation experience preferred.
  • BA/BS in Human Resources, Business Administration or related field, preferred.
  • Multilingual is a ‘plus’ (English required with French, Spanish or Arabic as a second language).
  • Demonstrated history of providing excellent customer service and a high level of attention to detail.Ability to recognize and demonstrate sensitivity to team members’ personal situations.
  • Demonstrated expertise in compensation program designs to meet the needs of a globally dispersed workforce.
  • Knowledge of trends and developments in compensation, including pertinent industry best practices and federal and state compensation regulations including FLSA and various Equal Pay Acts.
  • Ability to understand how to leverage compensation programs to align with industry duty of care best practices.
  • Demonstrated ability to maintain confidential information.
  • Ability to explain complex or technical information in a relatable format to team members of varying backgrounds.
  • Must have strong analytical, mathematical and problem solving skills, effective organizational and interpersonal skills; strong written and verbal communication.
  • Excellent time management skills and attention to detail.
  • Project management skills including the ability to create and execute plans within established deadlines.
  • Proven track record of successfully managing multiple priorities in a fast paced work environment.
  • Strong organizational skills paired with strong process-orientation (able to develop / implement systems).
  • Ability to exercise sound judgment and maintain composure in stressful situations.
  • Proven experience and intermediate skills in Microsoft Word, Excel, and Google Suites, as well as project management tools.

Success Factors

The successful team member will be an avid learner, self-directed, innovative and action orientated. Furthermore, they must have the ability to work independently, employ effective time management skills, handle frequent interruptions and shift priorities, exhibit effective customer service skills and work effectively with a wide variety of individuals including team members based overseas.

They will have the ability to work onsite and collaborate with team members, deliver compelling designs within the guidelines of specific project objectives and interact professionally and productively with HQ and other global staff.

Additionally, the individual will thrive in a fast-paced environment prone to rapid change and be willing to increase his/her responsibility level in the assigned areas.

The most successful Mercy Corps team members have a positive approach, a strong commitment to teamwork and personal accountability, and the ability to be flexible and ensure effective communication is a priority in all situations.

Living Conditions / Environmental Conditions

This position is based in Portland, Oregon. It requires minimal international travel in support of Mercy Corps programs.

This position may be asked to travel on occasion.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.

We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.

We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.

We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme.

We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.

As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times.

Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Covid-19 Vaccine Policy for US-Based Employees

Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.

This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.

For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.

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